Myself and my wife met with Tracey Couser from Mackay, and she was a delight to work with. Even before viewing the actual property, we were treated to relevant information about the neighbourhood, the town and the amenities around. She was also able to gauge our fears and questions and deal with them accordingly. I found her to be very professional, friendly, patient and keen to go above and beyond.

My partner and I met with Tracey and we couldn't have had a nicer person showing us the property. Before we had arrived at the viewing Tracey had called to ensure we had no issues finding the address and we were met with a warm welcome when we got there. Not only was Tracey personable and informed on the property itself but also on the surrounding area, giving lots of great tips and advice! We then went to Mackay Property's office itself and were greeted with even more friendly and helpful members of staff. Michael who was looking after the sale of the property called later that afternoon, updating us on our offer very quickly. We're sure the rest of the process will continue to be as nice and easy as how it's started!

My Husband and I met with Tracey to view a property and we were so very impressed with the service we received. Tracey took the time to give us so much information about the property and surrounding area that you would normally have to ask for or look into yourself. Tracey was professional, friendly, honest and extremely informative.

The team did a great job when selling our house. Special thanks to Michael who was amazing throughout the whole process and went the extra mile to help promote the property and achieve the best sale price.

Sarah showed my partner and I a lovely property on Saturday 2nd October. Sarah was lovely to converse with and provided local information which was very well received as we are not from the area. It was our first introduction to Mackay Property and im sure will not be the last.

From my first engagement to the last, the Mackay team were fantastic - keeping me up to date and keeping both sets of lawyers on their toes. Highly recommended.

We've met with Tracey from Mackay's at a couple of properties on our long search for our next home. The best agent we've viewed with in East Herts! She has made our experience really enjoyable, it's a pleasure to be shown around by Tracey, she really knows her stuff about each property, owner and area. She is also welcoming and accommodating of our baby who attends viewings with us, which makes a huge difference for us. In the nicest possible way -- we hope we see less of Tracey... when she finds us our dream home ;) I hope to update this review to say so one day soon.

From the first phone call to Mackay they had my attention, Tracey was polite, jovial and more importantly interested in my situation, it felt like someone wanted to help us sell our home and it wasn’t just another day in the office which I found when contacting some of the other agents. Tracey clearly loves what she does and it shows. From there we met Adam who completed our valuation, clearly new what he was doing and understood the market and talked to us about the best options and time to release are property to ensure the right buyers came along. The unique videos that showcase the property almost made us want to put an offer in. Since we have been dealing with Michael who is friendly, knowledgeable and again this isn’t just a job the team at mackays the passion they have for taking time and doing things right has been clear throughout the process, they all offer great advice, are not pushy and ensure you make the right decisions. Fabulous team, fabulous service, and proof that 1st impressions are key. We knew straight away that we wanted Tracey showing potential buyers around our home. Congrats Adam on assembling an exceptional team.

Such a joy seeing this team at work. People that love what they do and are brilliant at it! Great service, great attention to detail