Excellent service!! Flat

I have rented through Northwood Salisbury for the past 2 and a half years. The service I received was exemplary, the processes were painless and efficient. The staff have been very friendly and supportive (this was my first time renting having recently left my marital home, I'm not the best with forms etc) Throughout the team have been brilliant and have communicated regularly to ensure that everything was as it should be. When there was an issue with any part of the flat (light switch was one example where it had broken from the wall) the team wasted no time in getting someone out to fix it so that the flat was in great condition for me to live in. Easily a 5* service, thank you!!!

First time of renting from an estate agent into first property, friendly staff who helped with finding a property that suited what needed, has been stress free which has been a great help as it has been a doubt in mind on how would find somewhere in a short matter of time and having everything set up, helpful with all information that required - thank you to the letting team at bassets (Salisbury)

The staff here have all been absolutely amazing right from the start. They have all helped in every way possible and made moving very stress free. Would highly recommend to anyone

A very professional attitude has been given to me on every time I have had to make a visit. All I mean all of the staff go out of their way to help and assist you as best they can. There has never been a question that I have asked that I have not been happy with the answer.

I contacted Bassetts for advice and help recently regarding a situation and the person I spoke to was really helpful, friendly, offering his expertise and advice even though I haven't done business with them directly yet. I would definitely consider using them in the future. Very friendly staff. Thank you.

Bassets have been very helpful to us if finding tenants, deposit holding, the checking out process and even arranging cleaners of the end of tenancy. They are proactive and professional. Their recommended cleaners also did a sterling job on our property. Thank you Bassets Lettings

As a local tradesman, my job is to provide essential services to tenants, landlords and lettings agents on a very frequent basis. My business has been doing this for 20 years. I'm required to deliver my services at short notice and to slot in quickly between all other services being delivered at rental properties in order to make the 'move in' of the next tenant go smoothly. It would be all too easy for these processes to go wrong, but Bassets are a very well organised and smart company. Providing my services to Bassets, with their large portfolio of rental properties, has always been a pleasure and never a chore. They are devoted to customer satisfaction, looking after landlords/ladies and tenants and ensuring the smooth running of all move ins and outs. I get to speak to lots of Bassets customers, whether it be tenants, landlords or vendors and I only ever hear high praise. They all say the same thing: "Bassets are people-people who understand what it means to listen properly to customer's needs". The rental team at Bassets is quite a large team and as such it would be unsurprising if there were communication issues within the team....again however, the communication and team spirit they have is a winning combination. Bassets - different in all the best ways.

We have used Bassets as our letting agent to manage a number of properties around the Amesbury area for the past 13 years. They have been consistently professional, prompt and utterly reliable and we have been extremely happy with the quality of service they provided. Communication is excellent, they found us some really good quality tenants and dealt promptly and efficiently with any maintenance issues. I particularly liked that they never attempted to exaggerate a property's rental potential in order to attract business and instead let the quality of their service be their selling point. Without reservation, we thoroughly recommend them to any prospective landlord.

I would

Very friendly and professional staff that were very helpful and answered all my questions at every stage of the renting process.

"I would..."

Very friendly and professional staff that were very helpful and answered all my questions at every stage of the renting process.