Very professional and easy to deal with. Always someone helpful at the end of the phone or email when needed. As a tenant, I found the end of tenancy process simple and The Property Manager to be very fair.PositiveResponsiveness, Quality, Professionalism

Very pleased with the service received from all at Bassets in helping me view and acquire a rental property, in particular Fiona, Luke and Jamie. Always helpful on the phone and prompt for viewings. Would highly recommend.PositiveResponsiveness, Quality, Professionalism

We have recently moved with Bassets and have been extremely satisfied with the speed of response on emails, particularly from Luke, and were more than impressed with the helpfulness of Fiona throughout the viewing and application process. Would highly recommend :)

We have been clients of Bassets for some years now. We have found all the staff affable, efficient and very responsive to any queries we have had. There is little more to say than that I see no reason to move my business elsewhere.PositiveResponsiveness, Quality, Professionalism, Value

I let my house through Bassets for nearly six years and in all of that time they always provided a friendly and professional service. They dealt effectively with any problems which arose and always kept me informed of events. I have no hesitation in recommending them to any prospective landlords.PositiveResponsiveness, Quality, Professionalism, Value

I am so pleased that I have rented my property through Bassets. All communication have been timely and informative without being overwhelming or causing me any stress or worry. I know that I am being represented by a team who really know the business and I have a high degree of confidence that any issues will be dealt with in the most efficient manner.PositiveProfessionalism

So far, so good. We elected to use the Bassets Fully Managed letting service and have so far been very impressed by the speed and professionalism of the company. Bassets were proactive in finding a tenant which they did in good time, offering sound advice and recommendations based on experience and vetted applications. The agreement is maturing and we are looking forward to a long and mutually happy tenancy with all involved.PositiveResponsiveness, Professionalism

I couldn’t recommend Bassets Letting Salisbury any higher. From my initial consultation with them, which was over 18 months ago, I have had nothing but positive relations. Every part of the letting process was explained to me, which I can now confirm I have been through and Bassets fulfilled every one of their responsibilities with the utmost professionalism. They fully manage my property and ensure all legal, safety and domestic issues are addressed in a timely manner protecting landlord and tenants alike. The maintenance team and associated contractors have expertly rectified any issues with the property at a very good price and never with hidden charges added on. Accounts are broken down to a monthly basis, are easy to understand and I have been provided with a detailed annual summary to help with tax administration. I carry out extensive research into a company or service before utilising them however I am guilty of not always leaving online reviews. Bassets came out on top of the other Letting agents that I consulted with in all elements. I am beyond happy and felt implored to leave this positive review as it is very well deserved. I have recommended them to many people and will continue to do so. Thank you Bassets Lettings Team, Salisbury.PositiveResponsiveness, Quality, Professionalism, Value

After letting out my property privately in the past and having a pretty bad experience with it I decided to use an agency, I made the decision to go with Bassets as they are letting only and I had heard good things about them. I am still amazed at how quickly they managed to find tenants (which have moved in a few days ago now) Their referencing was thorough and the whole process was very professional. I found the staff to be polite, knowledgeable and very helpful with any queries or questions I had. Thank you Bassets for making this so easy and reassuringPositiveResponsiveness, Quality, Professionalism

"Excellent service!! Flat..."

I have rented through Northwood Salisbury for the past 2 and a half years. The service I received was exemplary, the processes were painless and efficient. The staff have been very friendly and supportive (this was my first time renting having recently left my marital home, I'm not the best with forms etc) Throughout the team have been brilliant and have communicated regularly to ensure that everything was as it should be. When there was an issue with any part of the flat (light switch was one example where it had broken from the wall) the team wasted no time in getting someone out to fix it so that the flat was in great condition for me to live in. Easily a 5* service, thank you!!!