Great service. Very helpful and kept in touch all the way through the process.
We had an outstanding experience selling our home with Richard James Estate Agents (Rushden office). From the outset, Richard Taylor (the Director) provided a sensible valuation and emphasised their commitment to excellent customer service, making them our top choice. They were at the lower end of our quotes, but given the impression Richard left on me, I wouldn’t have hesitated to choose them even if they had been at the higher end. They offer exceptional value. Our chain ran from August to February, and it was a difficult process due to delays elsewhere in the chain. Claire, their Sales Progressor, was absolutely fantastic - she kept everything moving, plugged gaps left by other agents, and provided constant reassurance and support to both myself and our buyer. Without her efforts, I have no doubt our chain would have taken even longer, and it may well have collapsed. Throughout the process, I was supported by the whole team at Rushden. Hazel, Olivia, Jared, and Sophia were also all helpful, professional, and a pleasure to deal with. Estate agents often have a poor reputation, and in many cases, I think it’s deserved. However, the team at Richard James is completely different - they set a standard of professionalism, support, and dedication that truly stands out. If you’re looking for a reliable, professional, and genuinely supportive estate agent, I highly recommend the team at Richard James Rushden. A fantastic bunch of people who really care about what they do!
I wholeheartedly recommend Claire Crossley without hesitation. Her communication skills were exemplary, providing weekly updates on the progress of our transaction, despite the challenges posed by the incompetent solicitors involved. Always willing to go above and beyond, Claire consistently demonstrated a willingness to assist and nothing was ever too much trouble.
We have nothing but positiveness to review about Richard James estate agents. They have been with us all the way through a tricky sale. They have been honest and trustworthy throughout and we wouldn’t hesitate to use them again. All the staff have been great at communicating with us. We feel comfortable picking up the phone to Richard to ask for any advice as his knowledge is second to none. Thank you to all of the team.
Great experience. Olivia was very helpful. Would definitely recommend
Very helpful and professional. Realistic valuations and really know the market, rather than hype you up to think you can sell your house for the price of a castle.... and then be disappointed with offers or lack of viewings. All staff, and management are really pleasant and will help with anything they can. They also liaise effectively between buyers and sellers to ensure smooth and timely sales. Would thoroughly recommend.
We had excellent service from this company, Jared showed us round the property and was brilliant, he explained everything that was being left, and was very polite and friendly. We were kept in touch every week about how this was progressing. If I could give them more than 5 stars I would, we had a lovely welcome pack and card which I thought was very nice. If ever I had to ring up and ask about anything, nothing was to much bother for them. I will be recommending them to anyone that needs to buy or sell a property
Would highly recommend to anyone thinking of selling. All the staff were highly knowledgeable, very friendly and approachable. Communication was second to none and we were never left out in the dark.
From start to end, Richard James have been exceedingly professional in every aspect of handling our purchase. They were on the ball and went out of their way to see that the sale went smoothly as possible. Richard himself even was kind enough to give us a quick video tour of the property once the vendors has cleared the place out and left just to give us reassurance. It's the little things at Richard James that make them stand out above the competition. Great estate agents with great work ethos. I would highly recommend them to anyone in both the buying and rental field. Thanks a million guys!
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74 High Street, Rushden, NN10 0PQ, UK, NN10