Good communication from when I first registered on behalf of my family, being kept up to date and regularly contacted by Tom for new houses coming onto the market. When we agreed on a purchase if Tom wasn't available Others in the the team Ollie and Paul were able to assist all of them being polite and friendly The process generally went quite smoothly until the latter part, but again the team were helpful, giving advice and everything stayed on track. Tom also recommended the removal company too as did a number of others, who did a great job and helped make the move less stressful. Thank you.