We've just exchanged on our property, and are very pleased it was managed so well by Thomas Morris. They've been extremely helpful and friendly throughout the process. They provided so much more information at the first viewing stage than any other estate agent. Their information pack meant we could immediately see whether the house would suit us, instead of having to dig around, or wait until survey for particular facts.

Charlotte Smart is incredible to work with. Highly recommended and a credit to her team!

Charlotte and the team have been fantastic throughout the whole process , highly recommended.

I recently bought a property through Thomas Morris. Excellent service from them. Charlotte especially was fantastic. Communication was prompt and thorough. And she persistently chased the top of the chain when they were being useless, and kept me updated. Can happily recommend.

I have had a great experience with Thomas Morris so far - specifically with Charlotte Smart. She has be so warm, kind and amazing throughout my whole process as a first time buyer. Couldn't have asked for a better experience. She is always willing to give good advice, she is super communicative and goes out of her way to help. I would not have found the property without her proactive advice and insightful knowledge. She also helped us navigate the process of a shared ownership and the communication with other parties. The amount of detail provided during each viewing was the best in the whole Royston area. Thank you so much, I am truly grateful to Charlotte.

We honestly cannot thank Charlotte Smart at Thomas Morris enough. From start to finish she has been absolutely outstanding — calm, proactive, reassuring and incredibly on the ball throughout what has been a long and at times stressful chain. Charlotte communicated clearly at every stage, chased relentlessly when needed, and always took the time to explain things properly so we never felt in the dark. She went far above and beyond what you’d expect from an estate agent and genuinely made the whole process feel manageable. I know she will laugh at me for this comment but if Thomas Morris were to rename themselves Charlotte Smart, it would be entirely justified — she is a huge credit to the company and the reason our sale stayed on track. We wouldn’t hesitate to recommend Charlotte to anyone buying or selling. Truly exceptional service. Thank you Charlotte✨

We have been letting our property through Thomas Morris for a number of years and they have consistently delivered a superb informative and timely level of professional service. In my most recent dealings with the company Sheetal , Chloe and Rachel have been absolutely fantastic with their speedy and highly informative responses to emails.

We are in the process of buying a property with Thomas Morris, and everyone has been both helpful and delightful so far! In particular Evan, who booked our first appointment and provided us with lots of information, and of course Charlotte, who has been showing us the property and handling the sale. She’s both extremely professional, personable, and so efficient, without ever feeling pushy. During both viewings, she was able to provide us with all of the details we could want, and we feel so much safer proceeding with the acquisition having her looking after us. We strongly recommend her!

I had my first Thomas Morris experience viewing houses in Cambridge. Charlotte Smart got in touch via email (as I requested) rather than the classic estate agent spam phone calls and she promptly booked me in for a viewing for lovely cottage we are hoping to move to. Long story short, Charlotte was such a pleasure to view the property with and the information her company provided us (which is non standard from my experience) included many things about the area including noise pollution and etc. I was very impressed. Charlotte was also always very prompt to reply to my questions and phone calls (even on her day off!) The only thing I was displeased about was the fact the agency does not cover my area I’m selling from!

Chloe Hart showed me around the property and was very pleasant and was very helpful. She answered all my questions. I was very impressed.