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Balgores

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Balgores

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

Called booked and appointment got an confirmation passed all there so called mortgage checks instantly .Then on the day an hour before I got a call offers been excepted at midnight and I can’t view the property . Judging by the other reviews I think my name or religion is an issue Aswell judging by the other reviews.

review by easterneyefilms

1.00 /5

Worst agent experience so far. No slightest sense of responsibility. Regret having any form of dealing with them.

review by tope toni

1.00 /5

Discriminate against people on housing benefit!

review by Mathew Hayes

Reply from agent

Hi Matthew, We're sorry to hear that your experience with us has not been positive. We take all reviews extremely seriously and the customer experience is vitally important to us, as we pride ourselves on continuously offering an exceptional level of customer service to all of our clients. We strongly refute any claims of discrimination and have fantastic relationships with all local councils in our towns. May I please ask that you get in touch with our Area Manager Chris Ping at chris@balgoreslettings.com with your details and we will look into your claims. Kind regards, Balgores Property Group

1.00 /5

Called to book a viewing, someone called Ellie took the call, took all my details and said will call back same day to confirm booking. Never got a call back. Reading other reviews seems to be a pattern happening with people of ethnic and Muslim background. Your ethnic name is enough to get blacklisted it seems.

review by Timbo Obmit

1.00 /5

I did not use this company directly however I was in a chain which involved this agent. The chain collapsed and this agent consistently was misleading and untruthful about what was going on. It almost lost me my ongoing purchase. In the end I felt it best to leave the chain completely and re-market my property.

review by Alec K

1.00 /5

Terrible experience. Have missed out on many opportunities for buying purely because the young staff working there don't call you back. Do they forget or profile you? Its hard to tell but they have been trained.

review by Abu Diyanah

Reply from agent

Good afternoon, We're sorry to hear that your experience with us has not been positive. We take all reviews extremely seriously and the customer experience is vitally important to us, as we pride ourselves on continuously offering an exceptional level of customer service to all of our clients. Please can you email billy@balgoresproperty.com with your property and contact details and we will look into this immediately for you. Kind regards, Billy Gill Area Director

1.00 /5

Rubbish service.

review by Mono Luna

1.00 /5

Rude

review by Shannon London

1.00 /5

Encourages you to view properties then asks you to increase your offer. Only to be told it’s rejected unless you offer more. Really emotionally draining

review by x Shira

Reply from agent

Hi Shira, We're sorry to hear that your experience with us has not been positive. We take all reviews extremely seriously and the customer experience is vitally important to us as we pride ourselves on continuously offering an exceptional level of customer service to all of our clients. We are beholden to the wishes of our vendors, and the market for buyers is extremely competitve currently so vendors are able to pick and choose their buyers. We'd more happy to find and get you over the line for a suitable property so please do not hesitate to reach out to us and we'll do everything we can. Please reach out to Area Director Billy Gill directly on billy@balgoresproperty.com if you'd like to discuss this matter in more detail. Kind regards, Balgores Romford