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Balgores

A selection of reviews/testimonials by highest rating
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1.00 /5

Don’t like the experience we had with balgores, they’re conditional selling properties which is illegal. We didn’t say anything at the time but I will be reporting them now we’ve found a home. We put it in writing in the email the things they said to us over the phone so will be using that as evidence, and their broker also confirmed in email he’ll push our offer forward if we use him, but they were very pushy for us to use their broker to make us ‘preferential buyers’ ultimately we lost out on the house because they kept pushing the price higher. Not fussed about it but the tactics and scummy behaviour is very off putting would not advise anyone use them just avoid. EDIT: My review was not about losing the property or being outbid that seems to have gone over Balgores head judging by their reply. As mentioned, we’re not concerned about that outcome it was clearly overpriced in the end. My issue is with the tactics employed during the process and how offers were handled. Specifically: 1. Repeated pressure to increase our offer even after we made it clear we had reached our limit. We received multiple calls asking us to reconsider despite clearly stating our position. We chased up once on the status of the sale to have our offer reconsidered, but 2 of their agents called us various times after we made it clear we wouldn’t be offering higher. 2. Withholding our initial offer for 2-3 days until we met with your broker, which is unethical and could be considered a violation of regulations. 3. Implying preferential treatment if we used your recommended broker and solicitor. Your broker even confirmed in writing that he would push our offer forward if we went through him. This is a conflict of interest and further demonstrates conditional selling practices. These tactics are what I take issue with, not the outcome of the property. Buyers should not feel pressured or coerced into using in-house services to have their offers treated fairly. It’s disappointing to see these practices in the industry, and I feel it’s important to highlight them so others can make informed decisions.

Reply from agent

Hi Halima, Thank you for your feedback. I have looked over the file, and the reason for you losing the property is due to somebody offering a much higher amount than you, and had nothing to do with your preference on who does your finances. I can assure you that conditional selling is not something that we would do. If you would like to discuss this further please contact the Associate Director Charlie King on 01708 755 507.

Contact details
Sales Phone:

01708 755 507

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Address

5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS, South East, UK, RM1

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