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Power Bespoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Tried repeatedly to book a viewing. Kept being told the agent would call me. After a week of trying, I started to get fed up and texted again only to receive a text in the evening with terrible typos (honestly looked like a drunk text!!), saying they’d get back to me the next day. I then see the property has been taken off rightmove - really disappointing

Reply from agent

Hi Phoebe. Thanks for your feedback. We're always keen to improve and listen to feedback. You're absolutely right that you shouldn't have to wait 2 days to speak to the agent handling the sale. Unfortunately his relative was taken ill so was away from the office. That should have been communicated clearer to you. Just for context, as I don't want people reading this to think we don't respond to enquiries, you were informed by one of our colleagues Paul a week ago that we were waiting to hear back from the tenants as to when they would allow access for viewings. Unfortunately, the tenant has been diagnosed with a very contagious bug so we have removed the property from the market for a couple of weeks so as to now waste anyone elses time. Again, this should have been communicated to you more clearly. You are still at the very top of the viewing list should you still wish to view as soon as it is safe to do so. I'd welcome a call anytime with any feedback you have. All the best. Perry Power 01737 246 777

1.00 /5
21.10.2017
Dishonest

James Gordon from Power bespoke was so unbelievably unprofessional that it resulted in us losing the homes we wanted for several months. He failed to provide a service to us or the vendor by his lack of knowledge and inability to negotiate. Wasting both ours and the vendors time, he actually lost the vendor an additional £5,000 because the vendor refused to sell her home to us. I might add we never met the vendor so she could have only formed an opinion of us from James. Like I said unprofessional to the extent that his manager had to intervene but the damage was done. Our agent Sacha and Scott lost the sale of our house and was very vocal in her opinion of Power Bespoke and their inability to communicate. James was verbally rude to me and when told by Perry that he wasn’t allowed to deal with the sale any longer and to apologise. James refused. James made it his own personal goal to ensure that we wasn’t successful in the purchase of the home and was willing to do whatever he needed. Even buying the vendor flowers and writing a heart felt letter plus offering an additional £5,000 over the best price wasn’t enough. We had already sealed the deal by winning the successful bid at best and final only to be told 4 days that the vendor wouldn’t sell to us? Like I said we had never met the vendor? Please don’t trust James, and unfortunately Perry failed to manage james or the situation.

1.00 /5
16.10.2017
1.00 /5
01.02.2017

Don't trust this Agency!!! I had made an offer for a house, they had accepted my offer, got already mortgage for the house!!! All family was happy, had a plans, ordered new sofa ,and few days later they phoned me and told me that they sold the house to someone else!!! How can you treat people like that!!! This is unprofessional!!!! My advice is avoid them, and don't trust this people!!!

Reply from agent

Hi Thomas. Thank you for your comment and sorry you feel this way. Unfortunately your situation is the not so nice side of estate agency. As agents and not the actual owners of the houses we sell, we're legally obliged to pass all offers we receive on …See more

Contact details
Sales Phone:

01737 246 777

Lettings Phone:

01737 246 777

Lettings Email:

hello@powerbespoke.co.uk

Opening hours

Unknown

Address

Castle Court, 41 London Road, Reigate, Surrey, RH2 9RJ, UK, RH2

We're on a mission... join us on it... In 1998, after a family member had a particularly bad experience with an estate agent, Perry Power dreamed of creating the ultimate estate agency. In 2014, powerbespoke was born to fix, what he felt, was a broken estate agency industry and given that recent statistics have shown that 79% of the UK population don't trust estate agents, there is clearly demand for a better way. <p> The Mission: To fix a broken industry.

Our team

Perry Power

Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
Tenancy Deposit Scheme
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available