The majority of our issues with Power Bespoke can probably be attributed to the agent rather than the company as a whole, and since the agent appears to no longer work for the company it doesn't seem appropriate to list those issues here. However, one issue we were particularly disappointed with was PB's decision to keep marketing our property on their website when we had specifically asked that it be removed from all online marketing. Not only this, but after we had accepted an offer substantially below asking price, they changed the advertised asking price on their own website to £1k below the agreed sale price without our knowledge or consent. That price had never been discussed with us, was tens of thousands below their initial valuation and the decision to advertise the property thus seems at odds with the failed buyer's business model. At the point at which Perry became involved in our sale I think it is fair to say the relationship between us and Power Bespoke was irreparable and he still spoke to us with respect and knowledge at all times. I do believe he regretted the lack of progress with the sale and wished to make things right. His response when the above issue was pointed out, among a number of others, was that it had been intended to keep things low key given our request to stop marketing. This doesn't make any sense and whilst I expect his intention was to protect his employee (and that is an honourable intention) it was not an appropriate response. I have written this review in my head many times and have really tried to be objective. The experience caused us a lot of distress and we lost our first buyer who warned us on a viewing that the agent was enough to lose us the sale. The second buyer was never actually revealed to us and we still have many questions about that whole situation. What is particularly frustrating about the situation is the marketing around PB being a different type of agency who understand the stress of selling etc. It was not our experience. Power Bespoke as a company though, well the agent who subsequently sold our property spoke well of Perry and clearly there are many other satisfied customers. For us though, that agent was an employee of Power Bespoke and as a representative of the company his lack of professionalism and gas lighting was unforgiveable.