Had a great expensive of purchasing a property through Ashtons and would highly recommend them again!
Very helpful team . Jules was particularly proactive in progressing the sale when we hit a few bumps . Thank you Ashtons.
I would highly recommend Ashtons in Redbourn. They have been extremely helpful and professional in dealing with both our sale and purchase. Emily Morgan has always responded very quickly to any queries or concerns with a friendly, professional and positive manner. She has also been great at keeping us updated and driving out move forward. Although our situation has been frustrating at times, Emily has gone above and beyond and we couldn’t ask for better service from her. Thanks Emily!PositiveResponsiveness, Professionalism
Really good service from Ashtons; Emily in particular was extremely helpfulPositiveResponsiveness, Professionalism
Ashtons staff at both Harpenden and Redbourne are amazing. The whole process was made 1000x easier with the support from Tracie and Rebecca, who go above and beyond. The company will always ensure someone responds to your emails or returns your phone calls, and keeps you updated without you having to do any chasing. I cannot fault them, nor can I thank them enough.PositiveResponsiveness, Professionalism
A great service and worked hard to seal a good price and to push the sale through. Ended up completing sooner than promised and were very responsive whenever I needed to speak with someone.PositiveProfessionalism
This rating is mainly for Kirsty Twydell (individual), people make companies, Kirsty works within the letting department, though I have been underwhelmed by the service I received from the lettings department specifically the (management) which resulted in my decision to use an alternative company, I only wish Kirsty was involved when I tried complaining and asked that we come to an amicable solution on the pricing/management fees, this never happened, resulting in me terminating my contract and moving on to an online platform which cost me less than 10% of what Ashtons lettings had charged me, plus this property was let within a week of my advert, my decision to leave Ashtons has saved me over £1k of fees. Thank u Kirsty for helping make my leaving process less painful. Disclaimer: My complaint does NOT relate to the Redbourn sales office which I have used for over 10years, they are still by far the best letting agent in the village/ county.
Excellent service from beginning to end from Ashtons in Redbourn. Helpful, professional and very responsive. We were kept informed and updated at all stages. Throughout lockdown the high standard of service and care continued and ideas were shared on new ways to market our property safely through the pandemic. We have worked with other estate agents in the area. Our experience with Ashtons was by far the best. I would highly recommend their services. Thank you to all the staff involved in our sale.
We were really impressed by the Ashtons team throughout the sale process of our property. Also we would like to give a special mention to Emily for being instrumental in helping us find our next home.PositiveResponsiveness, Quality, Professionalism
We found when using Astons they where very supportive in renting our property out and the procedures that needed to happen. Our calls where always returned by Alf Ciraolo and anything needing explantation was covered by him in a polite professional manor. We have been with other Letting Agents and had be let down considerably. We would definetly recommend Astons as they made it easy and hassle free.PositiveProfessionalism
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48 High Street, Redbourn, Hertfordshire, AL3 7LN, UK, AL3
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