WEll I have been renting for 15 years and have had some awful service but this company takes the biscuit. 1 - they are slow to respond to any but the most simple queries (4 weeks to provide landlord contact details) 2 - They Lie, lie lie. I was told the property i am in would be unfurnished when i arrived there was 2 beds, shelves, side board, chairs, table etc etc etc.... 3 - They Lie, I was stood up numerous times when trying to view their properties 4 - They are the MOST expensive company I have ever come accross 5 - They dont provide any reasonable level of after sales service I have never come across more of a slopey shouldered company EVER, Romans are 100 times better and cover a very similar area. I would also recomend turbervilles in uxbridge

Front start to finish it was ridiculous!! They didn't know things about the flat, garden, parking, garage.. Even the landlord was disappointed and wished he never used them... then when it came to have thew deposit returned it was like getting a tax rebate from the government!! I will never recommend them and I hope that other people do not get stung by then.. I feel sorry for the employee's!! Again do research before you use them and I mean any of them! I wish I could give them zero but it wouldn't publish :(

Worst I have ever seen. Rent a house from them. They never reply the email if I have any question. Feel sick about this agent. Lots of thing that make me sick that I even don't want to mention. In the end, I decide to buy a house instead of renting a house. I saw a pretty good house in the market and very interested in it. But after I saw the the sale was organized by Prospects, I just ignore the house and switch to Romans. I even don't wanna give one star. Get away from it if you can.