Front start to finish it was ridiculous!! They didn't know things about the flat, garden, parking, garage.. Even the landlord was disappointed and wished he never used them... then when it came to have thew deposit returned it was like getting a tax rebate from the government!! I will never recommend them and I hope that other people do not get stung by then.. I feel sorry for the employee's!! Again do research before you use them and I mean any of them! I wish I could give them zero but it wouldn't publish :(