WEll I have been renting for 15 years and have had some awful service but this company takes the biscuit. 1 - they are slow to respond to any but the most simple queries (4 weeks to provide landlord contact details) 2 - They Lie, lie lie. I was told the property i am in would be unfurnished when i arrived there was 2 beds, shelves, side board, chairs, table etc etc etc.... 3 - They Lie, I was stood up numerous times when trying to view their properties 4 - They are the MOST expensive company I have ever come accross 5 - They dont provide any reasonable level of after sales service I have never come across more of a slopey shouldered company EVER, Romans are 100 times better and cover a very similar area. I would also recomend turbervilles in uxbridge