Dear Mr Perez-Vega Many thanks for taking the time to post a review and we appreciate your comments posted to date. We do have one of the largest collection of properties in Reading and secure more tenancies than any other agent - this we believe is a testament to the service we offer. I do hope that you enjoy your new home and if for any reason you need assistance please contact us immediately. With regards to reviews - most feedback received is direct to our office - a collection of customer reviews is posted onto your website reviews section at www.haslams.net. We welcome all feedback so that we can ensure we're constantly working to improve services to our customers. Tim Harding Head of Operations