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House Network

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
01.11.2015
House Network saved us a fortune

We were very pleased with the service provided by House Network, from the initial contact right through to completion they were efficient and extremely good at keeping us up to date with the progress of the sale. The property brochure was high quality, the negotiator was excellent and we will definitely use you again. I have been spreading the word about House Network as I we saved around £2000 and the service was superior to our previous experience of estate agents.

Reply from agent

Hi Jo, Many thanks for taking the time to write this review. I am so glad of your experience with us, and even happier that you are spreading the word! Hopefully we will cross paths again in the future. All the best, Ashley Elley Head of Communications

5.00 /5
31.10.2015
Excellent value and service

I am really glad that I chose to use Housenetwork. They have been professional and helpful throughout what turned out to be a fairly arduous property sale; my requests were always followed up on quickly, and I found the online system easy to use and very efficient. Of the potential buyers who came to view the property, several mentioned that they preferred being shown around by the owner instead of a clueless agent. I don't feel that I have lost out at all compared to a traditional agent, and the cost saving has been significant.

Reply from agent

Hi Louise, Thanks for taking the time to write this review. Every sale is different and there are many hurdles which might have to be jumped prior to completion. What we at House Network aim to do is provide full support and professional knowledge to ease you through to process as best you can, ensuring that any hurdle we come across is dealt with quickly and effectively to minimise the risk of a sale falling through. All the best, Ashley Elley Head of Communications

5.00 /5
31.10.2015
Excellent service, Speedy sale

I was unsure whether to use an online agent or high street so I spoke to both. I chose house network as the initial guy I spoke to was really helpful in answering my questions and made me feel I could trust them to sell my house. I live 300 miles away from where the house was being sold so was concerned about conduction visits etc however with the support of the sales team we agreed time and dates which suited me and all viewings were completed. I was warned by high street agent that online agents weren't good at sales progression no once you were sold stc I would be left high and dry. This couldn't have been further from the truth. The support right up until completion was excellent (slight delay right at the end as Kristina my sales negotiator left the company but nothing to worry about) I would highly recommend them, the savings I made in excess of £3k was a great bonus, the easy on line system to manage the photos of my house and some good involvement in writing the blurb all helped to make me feel like I was being listened to.

Reply from agent

Hi Wendy, Thanks for taking the time to write this review. Local agencies will always try and scaremonger potential clients about the alternatives, especially ones which are offering a better service for a better price. All I would say to any potential client is have a look at the independent review sites such as this, we are simply confident in what we offer and our clients are happy with the service provided. As for sales progression we have a whole in house dedicated team to look after each and every one of our sales, backed up by an individual Premier Negotiator who will look after you through to the day you complete. All the best, Ashley Elley Head of Communications

5.00 /5
27.10.2015
Excellent agent

Housenetwork have been fantastic from start to finish. As an online estate agent we didnt expect such a high level of customer service. Our viewings were arranged quickly and efficiently. We were always able to speak to someone on the phone or online who could help us. Excellent service.

Reply from agent

Hi Ellen, I am glad that you have had such a positive experience through us, we aim to please and we certainly seem to have done that :) All the best, Ashley Elley Head of Communications

5.00 /5
21.10.2015
Fantastic service and saved lots of money

Fantastic service from start to finish, friendly helpful staff, would recommend to anyone looking to sell their house. 10/10

Reply from agent

Hi Owain, Thank you for such a great review! Hopefully we cross paths again in the future. All the best, Ashley Elley Head of Communications

5.00 /5
21.10.2015
House Network - No brainer

I was very apprehensive in selling my house through an internet agent but all my apprehensions faded when House Network arranged a home visit. They work exactly in the manner that a typical high street agent operates and their service is top notch..The house was on the market within 24 hours of home visit and they posted 36 pictures which is much higher than a typical agent will do. Our Personal Negotiator Matthew qualified the viewers/buyers beforehand to ensure there were no time wasters. The sale was agreed within 3 weeks of listing and post that the sales progression team kept us informed at every step till the final completion. Special mention to Aimee who did a fabulous job. In the end I sold my house for £600, I would 100% recommend this service to anyone, it is a no brainer going with HouseNetwork.

Reply from agent

Hi Tarun, Thank you for your kind words. We believe in hiring the best staff, and many of the people that work for us have decades of experience in local agency. We believe in providing our clients an honest and effective service for one simple but fair price. I am glad you had such a positive experience and hopefully you will consider using our services again at some point in the future. All the best, Ashley Elley Head of Communications

5.00 /5
20.10.2015
Cheap and easy way to seel a house

I cannot understand how anyone would use a high street over House Network especially over the difference in price. We paid £600 and got service we wanted. We didn't want agents wandering around with people who were not really interested and just on a mailing list. We always wanted to do the viewings ourselves as we know the house better than any agent. We were warned that the after sales service wouldn't be as good as you pay the fee upfront but this was not the case at all. We were put in touch with a solicitor and moved in to our new house within eight weeks. We would recommend anyone to use House Network, it was easy and cheap!

Reply from agent

Hi Rachel, Thank you for taking the time to write this review. The 'mailing list' that local agencies try and sell is simply an age old selling trick. Most of the people that they have on that list are endless purchasers that have nothing better to do at the weekends then view houses. Real buyers do their research, and consider your own experiences, where did you look first. For 99% of people in the UK online is always the first port of call, followed by finding a property online and contacting whichever agency that property is on the market with. We believe in charging a fair price not a commission, and by doing this we simply save our clients thousands. All the best, Ashley Elley Head of Communications

5.00 /5
19.10.2015
Fast sale, great service.

I put my House up for sale with House Network and it sold in 17 days! The photographs taken were excellent. The staff have been helpful throughout, even when I rang with minor queries. I would definitely use House Network again and will recommend to everyone. Thank you. Liz Dearden

Reply from agent

Hi Elizabeth, Thank you for writing this review. I am so glad you were able to sell in such is quick time frame, I am also glad our award winning team delivered in proving excellent customer service throughout. Hopefully we cross paths again at some point in the future, All the best, Ashley Elley Head of Communications

5.00 /5
19.10.2015
The modern way to sell a house!

I am a returning customer having sold a house through House Network three years ago. I decided to return to House Network having compared the offers from both local estate agents and other online agents. House Network remained extremely competitive and the service is second to none. Some people consider that not having a physical presence on the high street is a negative. Having a high street presence gives you nothing in the estate agency business these days. My property was listed on all of the major search sites and I had lots of interest immediately after going live (more than I could deal with)! In fact, I sold my house to the first viewer at just under the asking price! House Network also work much more efficiently than their high street competitors and I had a dedicated agent assigned to look after my sale. When Sian was not available, it was made clear via the website who was sitting in for her and I still got responses to my queries within a very short period of time. This efficiency is backed up by decent processes that ensure that both I as the seller and my viewers/buyer were all looked after and had all of the relevant information when I or they needed it. Such efficiency is definitely not part of the service given by the high street agents in my personal experience. I cannot recommend House Network enough and would definitely use them again (if I were to move again) and would absolutely recommend them to anyone looking to sell their house. Thank you very much for a smooth, efficient and professional service!

Reply from agent

Hi Daniel, What a review, thanks for taking the time to write it. We completely agree that the High Street is dead for Estate Agency, most of the over bloated commission you pay them is simply paying for the High Street location they like to hold for prestige purposes. We believe in simplifying the process into digestible stages, and providing full support at all stages of the process. I will make sure that Sian and the team are made aware of your positive experience and feedback. All the best, Ashley Elley Head of Communications

5.00 /5
19.10.2015
Excellent

Very highly recommended, great business model. We were a little concerned about paying money at the front end of the deal, before exchange or completion as we were worried that there was no incentive for staff to get the deal done. However, these fears were groundless, and Kristina and the sales progression team were all brilliant. Previously, about a year ago, we had no end of problems with a big, local "chain" estate agent and we lost our original buyer through a total lack of professionalism on their behalf. But House Network are definitely the way forward, and we saved close to £6,000 in fees on what we would've paid a "traditional" high street agent. To all the old-school high street esatate agents with their flashy shopfronts, designer suits, flashy company cars giving us appallingly sloppy service with rediculous fees, we say "Wake up guys, your days are well and truly numbered!"

Reply from agent

Hi Andrew, Thanks for writing this great review! I am so glad we have been able to provide a service which countered the bad experience you had with one of our local counterparts the last time you tried to sell. We value each and every one of our clients, and aim to provide our award winning service levels to help you easily sell your home. All the best, Ashley Elley Head of Communications

Contact details

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Opening hours

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Address

Estate Offices, Radley Green Road, Radley Green, Essex, CM4 0LU, UK, CM4

About

Website:

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A Fair Way to Sell Your Home- we are the original nationwide fixed fee estate agent, charging lower fees than traditional agencies, we pride ourselves on customer service and communication. <br><br> Our business model is based around having local property experts who offer free, no obligation valuations. High street shops do not drive buying enquiries anymore, as sites such as Rightmove & Zoopla have changed the buying market. <br><br> With fees starting from just £775, why not book a visit with our local expert who can help you with a home valuation and explain our service to you...

Our team

Mark Readings

Lois Gocking

Sian Maydon

Sian Smith

Richard Robinson

Aimee Elward

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