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JNP Estate Agents - Princes Risborough

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Not your stereotypical estate agents. From start to finish, the team here were friendly, proactive and actually made it feel like they were genuinely wanting to help, vs there to do a job. As a buyer in the process with JNP, (so technically not their client), I felt supported the whole way through, this was particularly thanks to Sue. With her help we were able to go from offer acceptance to completion in just under 7 weeks. Nothing felt like too much effort when asking for help and she maintained a great communication channel. The team and Sue remained professional throughout whilst also ensuring they offered a personable touch. If I was to need to sell my property I would 100% be doing it with this team.

Reply from agent

Thank you for such wonderful feedback Natalie! It’s fantastic to hear that you felt so supported and valued throughout your purchase. Sue and the team will be delighted to know their friendly and proactive approach made such a positive difference for you - they are genuinely interested in every buyer and vendor so we're thrilled that you felt their support. Wishing you every happiness in your new home, and we’d be honoured to help you again in the future if you ever need it! 🏡✨

5.00 /5

Phenomenal work from JNP. We gave them the challenge of selling our property after we'd moved to the other side of the world. Throughout the whole process, operating with significant time differences etc. Sue and the team were on top form. At all times I felt like I understood where things were at. I also felt like I understood our buyers and their motivations throughout, which really helped during what can be a stressful process for all parties. Things did get a little warm towards the end as we were edging close to the new financial year, but that was mostly down to the solicitors and the fun and games with sending documents across the globe. But, thankfully, with lots of help from the JNP team, it worked out in the end to the satisfaction of everyone involved. Great work and highly recommended.

Reply from agent

Thank you so much Leigh! We're thrilled we could help make the process as smooth as possible and that the team rose to the challenge of time zone hurdles and international logistics! It’s brilliant to hear that you always felt informed and in control and we’re especially happy we could ease the pressure and get everything over the line in time. Wishing you all the best and thank you again for the kind words and recommendation!

5.00 /5

Very helpful and extremely patient with us during a very protracted sale. Can't recommend them enough.

Reply from agent

Thank you Mark! Patience, knowledge and understanding are key to selling and buying properties and the team will be over the moon with your recommendation. Thank you for choosing JNP ⭐

5.00 /5

We recently completed a very long and stressful purchase of a probate property, and we honestly couldn’t have done it without the incredible support from JNP—especially Sue Harper. From the moment our offer was accepted all the way through to final completion, the communication was absolutely fantastic. Sue went above and beyond throughout the entire process. She was not only professional and efficient, but also genuinely caring and personable—it really felt like she was in it with us every step of the way. She even recommended a brilliant cleaning company and a gardener to help us get the property move-in ready, and both were exceptional. After months of waiting and navigating a tricky process, we were finally welcomed into our new home with a thoughtful gift box from Sue and the team—a lovely touch that meant a lot to us. Thank you so much for your dedication, patience, and support. We can’t recommend JNP enough!

Reply from agent

Thank you so much for your heartfelt review Joanne! Sue is a true star and we’re delighted to hear that her exceptional support and genuine care made such a positive impact throughout your purchase. It’s wonderful that her recommendations also helped get your new home move-in ready. Your kind words mean so much to Sue and the entire team. Wishing you all the best as you settle into your new home! ⭐🏡

5.00 /5

Sue, Matt and Nick were all fabulous with our recent sale. Nothing was too much trouble and they were always available to help with any little issue or questions. Second time we've used JNP and we wouldn't use anyone else in Risborough!

Reply from agent

Thank you Jamie! Sue, Matt and Nick were delighted to welcome you back for a second time and will be so pleased that you took the time to leave a review. Wishing you the best in your new chapter and do give the team a call on 01844 345666 next time you're on the move!

5.00 /5

Sue has been a superstar during the purchase of my first flat. After many delays and difficulties she has been a constant source of support and encouragement. She made sure I didn't give up hope and I really don't think it would've happened without her. Thank you Sue and the team at JNP!

Reply from agent

Thank you for your kind words Bethan! We're delighted to hear that Sue was such a great support during your first flat purchase. Her dedication and encouragement truly make all the difference in those tricky moments so we're thrilled that you have written such a glowing review! Wishing you much happiness in your new home! 🏡 …

5.00 /5

I can't thank Sue enough for her help in my partner and I buying our first home. From the start, Sue was incredibly proactive and attentive, ensuring that both my partner and I were always in the loop. She kept us updated with every change, making the entire process much smoother than it actually was. It felt like she was always one step ahead, addressing any issues or concerns promptly. I would highly recommend JNP, especially Sue to anyone looking to buy a home!

Reply from agent

Thank you so much for your kind words Liv! We're delighted to hear that Sue's proactive approach helped make your first home-buying experience smooth and stress-free. Sue will be over the moon with your recommendation. Wishing you and your partner much happiness in your new home 🏡 …

5.00 /5

Sue at JNP Princes Risborough has been fabulous during my protracted flat sale. She has been reassuring when challenges have arisen, liaising and updating me regularly, and hassling when required. Thank you sue - after many difficulties we've got there!

Reply from agent

Thank you Carolyn! Sue is a whizz at sales progression - her logical thinking and knowledge of the process is second to none so we're thrilled that she was able to help you through a difficult and protracted sale. Thank you for choosing JNP!

5.00 /5

We initially she goes up with B&B and Tim Russ to look for our next home, however, we were pretty unimpressed with their ability to stick to the brief. We eventually stumbled across Sue and Matt at JNP and didn’t look back. Consummate professionals. Lots of advice and assistance, above and beyond from Sue as our solicitors were as much use as a chocolate fire guard. They both went above and beyond to help and get the deal done. We couldn’t have asked for more and can’t rate them highly enough. Don’t bother with the others just go to JNP!

Reply from agent

Thank you Michelle! We're so pleased that Sue and Matt were able to provide you with such a professional service. Sue's tenacity with solicitors is legendary - perseverance is such an important aspect of sales progression and Sue will be thrilled that you have taken the time to leave a review. Do give Sue or Matt a call on 01844 345666 if they can be of any further help.

5.00 /5

Recently sold our house and purchased our new home through JNP Princes Risborough. Having heard horror stories of other agencies & experienced some first hand, JNP was a breath of fresh air. Whilst Sue was our sales progressor, the dots were “joined” by Matthew (essentially a house swap). We also had cause to speak to Nick during the process when we experienced a little delay and were chasing for updates. All those we spoke to were pleasant and helpful, throughout the process. A credit to the industry. Thank you for everything.

Reply from agent

Thank you Dan! Reviews like this make our day! Sue, Matthew and Nick will be delighted with your review and we're so pleased that they were able to help you buy AND sell your home! Wishing you many happy times in your new home.

Contact details
Sales Phone:

+44 1844 345665

Opening hours

Unknown

Address

1 Market Square, Princes Risborough, Buckinghamshire, HP27 0AP, South East, UK, HP27

About

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