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FBM - Pembroke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I viewed a property today with Melissa and had a really positive experience. Melissa was friendly, professional, and very knowledgeable about the house. She took the time to answer all my questions, wasn’t pushy at all, and made the viewing feel relaxed and informative. She clearly knows the local market and the property well, which made the whole process feel reassuring. A great viewing experience. Thank you

5.00 /5

I recently used FBM estate Agents to sell my house in Pembroke. Selling a house is nearly always a stressful business, but it was all made so much easier by having the amazing Donna on my side! She was so professional and knowledgeable from the beginning of the process to completion, always keeping me up to date on progress and communicating regularly with my solicitors, the buyers solicitors and the buyer, so that everyone knew what was happening. Any enquiries from me were answered speedily and with patience. I would highly recommend FBM Estate Agents, Pembroke branch and would like to thank all of the team for the great job they did selling my house and particularly Donna who is such an asset to this business.

5.00 /5

We recently used fbm to sell my mums house,which was initially in probate, also the added complication of myself not living in the area. Anwen started the initial process and donna took over when we accepted the offer. I can't praise Donna enough, always happy to answer any of my question via email or phone and also chase solicitors when required!! Thank you to all those involved, highly recommended.

5.00 /5

Had a great viewing with FBM this evening, highly recommend, and Lheyton who showed us around was a superstar and a true gentleman. Great to see a mature agent for a change. 10 star service!

5.00 /5

Saw Lheyton at FBM today 5/12/25 he was extremely helpful in setting up our rental agreement, I highly recommend FBM, the best agents in Pembrokeshire without a doubt.

5.00 /5
29.11.2025
Property Viewing Agent

Melissa's professional approach to showing the property was excellent. She answered all questions clearly and concisely and explained concerns in detail. Thank you 😊

5.00 /5

Excellent from start to finish.

5.00 /5
27.11.2025
Excellent service from start to finish.

FBM well all the staff have been brilliant. Keeping us informed on every little detail , was literally only on the market a couple of months with 4 viewings. Fortunately sold to a lovely young couple, would always use FBM in the future if we move house again.

5.00 /5

FBM have been letting out my future retirement home for about 11 years now. I've stayed with them because their service is excellent and if it 'aint broke dont fix it. The staff are always quite frankly brilliant, but i was given 3 weeks notice by my tennant, and i was looked after exceptionally well by Rebecca. She handled the relet and with a ruthless efficiency throughout and ensured as a result it was only vacant for 8 days. I think i'm still in shock or awe at how smooth it all went. Bravo Rebecca!

5.00 /5

Layton attended my property today to carry out an inspection, and I was very impressed with his professionalism and attention to detail. He arrived promptly at the agreed time and conducted a thorough assessment of the premises. Throughout the visit, he was polite, respectful, and clearly knowledgeable in his role. Layton took the time to explain his findings clearly and answered any questions I had with patience and confidence. His approach reflected a high standard of customer service and professionalism. Overall, I am very satisfied with the inspection and the manner in which it was conducted. I would not hesitate to recommend Layton to others for future inspections.

Contact details
Sales Phone:

01646 682396

Lettings Phone:

01834 849288

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 17:00
Address

45-47 Main Street, Pembroke, Wales, SA71 4JS, UK, SA71

About

Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.

Our team

Pembroke Office

Kelly Gardner

Charlotte Clark

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available