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FBM - Pembroke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

A great experience today with Charlotte. Really helpful and friendly, thank you. Louise Jones

5.00 /5

Charlotte was very informative about the property we viewed, she was also very helpful in answering the questions we asked, if she didn't know anything she found it out for us and very quickly got back to us with the answer, we were impressed by her professionalism, definitely would recommend FBM!

5.00 /5

Charlotte accommodated my last minute request to view a property. She was helpful and gave us enough time to fully view the property. Professional and friendly manner.

5.00 /5

We had a really positive experience today with Anwen at Freshwater East. She was very friendly, knowledgeable and helpful. Would highly recommend FBM. Thank you 😀 …

5.00 /5

Good agentsy. Lovely people. 😍 …

5.00 /5

Donna was super helpful when showing us around the property we viewed. 👍 …

5.00 /5

The Manager of FBM Charlotte has been very understanding regarding my search as I am trying to secure a property whilst on overseas assignment which brings with it additional strain. Thank you.

Reply from agent

I'm sorry to see that you left us a one-star review. We appreciate you taking the time to share your thoughts and sincerely apologise for the inconvenience and frustration you experienced during the letting process. Upon reviewing your emails, it appears that you responded to Jane's email on Thursday evening. Grace addressed your email on Friday morning, as Jane is unavailable on Fridays. Unfortunately, by that time, all viewings for Friday were fully booked. We communicated that a viewing—either by yourself, a friend, or a family member—is required before we can consider your application. We understand you’re available to view the property at the beginning of August, and we’re happy to accommodate this. However, please note that the property may be let following the viewings that have already taken place. We have responded to your email, but if there is anything further we can do to assist you or rectify this situation, please do not hesitate to contact us directly. Your feedback significantly impacts our small local business, and we kindly ask you to reconsider. Thank you again for your understanding.

5.00 /5

Had a great viewing of Pen-y-Bryn with Charlotte. Relaxed and unhurried and gave my husband and me some time to look around by ourselves. Extremely positive viewing and a beautiful property.

5.00 /5

FBM are sales agents who are handling the purchase of a house listed with them. The agent we are working with is Donna Jones-Powell who has gone out her way to make sure that everything moves forward. She spares no effort or time to ensure that the deal is favourable for both parties. It is rare to meet and work with such a personable and professional real estate agent.

5.00 /5

Steph supported a viewing of a 2 bed semi detached property. Steph was on time, super helpful and also respectful of giving me time to have a good look myself. Highly recommend and thank you!

Contact details
Sales Phone:

01646 682396

Lettings Phone:

01834 849288

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 17:00
Address

45-47 Main Street, Pembroke, Wales, SA71 4JS, UK, SA71

About

Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.

Our team

Pembroke Office

Kelly Gardner

Charlotte Clark

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available