FBM have been brilliant from the outset. From initial discussions through to finding a lovely new tenant for a rental property I own in Pennar, the whole process has been smooth and well handled. I’d been trying to sell the property in a difficult market before deciding to re-let with a new agent, and FBM were recommended to me by a local contact. The information Lheyton shared with me was invaluable in helping me make decisions along the way, and Rebecca was brilliant in helping secure my new tenant. In short, both were incredibly helpful and made the process so much easier for me, especially as an ‘accidental landlord’ who lives a long distance away and can’t manage things in person. Highly recommended.

Donna at FBM is utterly professional, she kept me updated regularly and had my sale, and my families interests as a priority. The process has felt safe and supported from the outset. Communication has been excellent and calls and emails have been dealt with really quickly. I would highly recommend Donna personally and also FBM for sales and purchases. I am looking forward to my next chapter thanks to Donna and FBM.

Sale of holiday home

Staff have been very professional and patient, would recommend

I've just met with a really knowledgable man called Leyton from FBM who has valued my rental property and I am completely blown away by his knowledge and professionalism. His open and honest approach is refreshing and it's good to meet a mature agent for a change. I will definitely be using FBM when I come to let my property.

Professional, Friendly and Amazing Marketing

I’m absolutely blown away by the service so far. The team at FBM have been fabulous from start to finish. They’ve been professional, friendly and always on time, which I really appreciate. The photos are brilliant and the video is just amazing, everything looks so professional and has captured the property beautifully. I’m really impressed with the effort and care that’s gone into everything. Thank you so much for doing such a fantastic job!

Agent was friendly, helpful and honest

Melissa was a wonderful agent. She was very friendly and polite, she even got my shy toddler to smile and open up. She was patient with us while we walked around the property and answered every question we had. She was honest about any potential issues with the property. I hope she is available for every viewing we do :)

Great company - the staff were great with fabulous communication.

I completed within 2 months of my first enquiry right until getting the keys- 100% would use Webbs again. Communication is amazing, would let me view as many times as I wanted. They didn’t push hard for sales or money like some estate agents, easy to talk to, efficient. All team greets you when they walk in, they have a family feel about them (will support you with any help and questions you need- big or small without making you feel stupid or uncomfortable as a first time buyer) I also used Talbots Law Cannock for my solicitors- Rachel there is amazing, really quick response time, really helpful. Decent price too and they are linked to Webbs as well so speeds everything up in regard to communicating and completion and makes the whole experience less stressful Sophie is inside Webbs too she’s a mortgage advisor and is very knowledgeable. She’ll answer any question you have and got me my mortgage straight away with no troubles. Ang is thorougher, goes above and beyond for you. I was struggling for times to fit my viewing around work and she was willing to help me with this. She’s quick at getting back to you. Webbs Estate Agents- C residential, Rugeley

After a completely horrendous experience with a Stafford agent, we listed our family home with Webbs (C-Residential when we first signed up with them). Despite merging their businesses and moving their systems over, the service we received was excellent. Big shout out to Amy for answering my endless questions, and Rebecca in the Cannock branch who took over once we'd agreed a sale. I'd highly recommend Webbs Rugeley branch and would advise anyone in the Haywoods — or other local villages — to sidestep the Stafford agencies and put your trust in Amy and her team. Webbs are proactive — rather than reactive — and we really felt as though they earned their commission, rather than waited for a sale to fall into their laps. It was (thankfully) a complete contrast to our initial experience. Amy's knowledge and handling of my parents' house-sale really restored our faith in estate agents.

Flawless and professional service from the FBM team. Lheyton was quick to assist with our queries and even quicker getting our rental application processed! 10/10