Excellent. Donna & Anwen went above and beyond making sure our move went smoothly. Donna especially was a calming voice amid the chaos of moving and solved problems without being asked. Would highly recommend and would use again if we had not moved out of their area.
Russell and Jackie would like to thank Donna and Anwen for their help and understanding and found them highly professional and experienced with dealing with our property. Would highly recommend them to anyone considering either buying or selling their property. Many thanks to you both Kind regards Russell and Jackie
It's always daunting buying your first home and as a buyer, it's easy to question the sincerity of the estate agents but we cannot thank Anwen enough for helping us through the entire process. She has been so genuine and helpful and really had our best interests at heart, from the start. Nothing was too much and she went above and beyond in supporting us, in an honest and personal way. Lis went out of her way to keep us updated with such prompt, informative and enthusiastic correspondence, right up until the day of completion. It's a crazy time to try and buy in Pembrokeshire at the moment but their customer service has been unbeatable and we are incredibly grateful.
In a extremely fast market where some estate agents not offering a good service Anwen could give tips on how it's done! She ensures great customer service provided. Keep up the good work 😃 …
Really good experience with FBM! Enquired about a property to view and was contacted within 24 hours as a response. Viewed the property with Anwen and she was super lovely and very informative with any questions we asked, very genuine responses which made the process easier as we didn’t feel like we were being fooled into anything as we were naive FTB-ers! We ended up wanting to make an offer and the property and liaising with Anwen was easy and efficient, anything I was unsure about she helped with when conversing between the owners, all the way up until Completion on the property we had a really helpful experience with FBM as a whole and even with a couple of hiccups along the way, when we had to go into the office to sort things out, we had just as good a service as we had received before from Anwen so overall we were super happy! Thank u for all your help FBM!
although we did not buy from FBM our experience with this agent was exelent Anwen and Donna are an asest and a blessing to FBM. I arranged to view a propperty with FBM, Anwen showed us around and she was exelent new her way around the proppeerty volenteered ideas to make the propperty our own should we buy it and her enthusiasm and profesional atitude really showed. An exelent experience. Chris and Yoli. . . .
We were looking for a property to buy and Anwen was great! Let us know about any suitable properties that became available and then was friendly and informative on viewings, without being overbearing or 'salesy' and some Estate Agents can be. Would have loved to have found a property through her, but alas the perfect property for us happened to be with another agency.
It's always daunting buying your first home and as a buyer, it's too easy to question the sincerity of the estate agents but we cannot thank Anwen enough for helping us through the entire process. She has been so genuine and helpful and really had our best interests at heart, from the start. Nothing was too much and she went above and beyond in supporting us, in an honest, professional but personal way. Lis went out of her way to keep us updated with such prompt, informative and enthusiastic correspondence, right up until the day of completion. It's a crazy time to try and buy in Pembrokeshire at the moment but their customer service has been unbeatable and we are incredibly grateful.
I bought my house through FBM Pembroke …Anwen showed me around and She was very professional and handled any queries I had very quickly…And when everything had been sorted she was on hand to pass over the keys which I appreciated!Also Lisa for handling the other side of things .. she was a major force in getting me the completion date that I wanted…and kept me informed with regular updates!Well done FBM Pembroke
Good service.
45-47 Main Street, Pembroke, Wales, SA71 4JS, UK
Website:
http://fbm.co.ukFounded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.
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