£130 fee for the pleasure of moving out at the end of the tenancy. Modern day pirates.

Do not do business with these people. Untrustworthy, sleazy and disrespectful. If I could, I’d give 0 stars. We were looking for our first home. We found a lovely cottage but after placing an offer, we got that rejected. We moved on and continued with our search. It was a month later when they contacted us again, saying that the other buyer was “crazy and unreliable”. They would call you late Friday afternoon and would refuse to write anything down in an email. Non-the-less, we looked through the poor communication and unprofessional behaviour, as we wanted the house. Little did we know, that the vendor will soon also be called “crazy and unreliable”. Despite twice daily calls for three weeks straight, we felt that we were the middle man between the agent and vendor plus the estate agent’s psychotherapist. Eventually, we had to pull out of the purchase as frankly we got fed up with such treatment. I know there are some positive reviews here, but you wonder what these people are saying about you behind your back.

Would suggest not going anywhere near Breckon and Breckon as tenants. Horrible service, over-charged for nearly everything, 2/3 of our deposit retained unfairly (still in dispute with TDS), terrible communication and no care or interest in the state of properties being managed. It may suit landlords but, if you're a tenant considering renting through Breckon and Breckon, DON'T! On top of all this, we were left with a kitchen completely falling apart for over 6 months. They don't care as long as the money's rolling in.

We have had a really bad experience when it came to ending our tenancy in respect of getting the deposit back. It seemed that some charges were fabricated and others were unfair. When challenged we got a reduction but only as either gestures of goodwill or being, 'let off'. I simply wanted an honest and open breakdown of costs with invoices which we never got.The staff were either rude, slippery or even intimidating. Avoid! In response to the agents comments. To be specific: Why was the flat filthy and with junk that previous tenants left behind? Why on departure were we initially charged for throwing away said junk? Why did they expect us to pay for a Professional Clean when we left it better than found? ( the clean went beyond what the exit check specified and let's be clear it was talking about polishing taps!) Why did Max say we had broken FIVE toilet seats? Why did Max get me to send in quotes for carpet cleaning? I ASKED FOR INVOICES detailing any repairs showing proportionality despite having asked - If the agent sent them to me I'd like them to provide proof. The reductions we got were either being 'let off' or as 'gestures of good will'. I settled with them because it wasn't a great amount of money and it wasn't worth the stress. I don't mind paying for things but I like to know what I'm paying for. Why should the landlady pay for the reductions they made.- was Breckon and Breckons bad management. My complaint was more about getting a transparent and honest breakdown of charges rather than gestures of good will or being let off. It's about fairness and integrity but I don't think Breckon and Breckon understood this. Non of the queries I mentioned above were addressed. One quote as an example of the rudeness I encountered was. ' look if I've told you once I've told you three times.' I think the problem is endemic.

Avoid this place at all cost! I am not very convinced with the positive reviews here.

Money orientated and regimental letting agency with belittling attitude: - hefty moving in fee - repeated fees for every contract extension (only effort involved is changing a date on the previous paperwork) - after initial first year, every extension needs to be for another 12 months with no earlier exit possible without paying full 12 months rent - compulsory for tenant to take out and pay for additional 'tenants liability insurance' policy - moving out fee - final inspection visit done by external company whose fees need to be paid by tenant

Mike mentioned £130 for move out. I just add that they charge £240 for move in. Indeed, modern day pirates. Also, they show no concern or sympathy to students. If you're intl student or manual worker or single parent, even worse. If you're vulnerable or ignorant of rent market rules, it's your fault, not theirs. Best properties always go to those privileged and those who have first-hand info. They don't care about your being desperate to find a new home.