We are currently in a dispute over a minute fraction of our deposit, as Breckon and Breckon has charged us for cleaning despite the move in condition and move out condition being near identical. For three small details that were different (one of which being a plastic bottle cap on the couch), we agreed that we would pay for that subset of the cleaning once provided with an itemised invoice. After days of asking, they provided us with a falsified invoice. We discovered it was false based of the metadata edit history, and then the letting agent admitted in an email that it had in fact just been edited to change what the invoice said, and refused to send us the original invoice. Also watch out for an illegal clause in their contract which states that the tenant must pay for end of lease cleaning. This is a violation of the tenancy act 2019.
I live in a property managed by Breckon & Breckon (hopefully not for much longer). The management has been disgraceful, and after making numerous complaints, I took the company to the First Tier Tribunal, and won on numerous points, …
Very disappointing behaviour — Strongly advise avoiding Breckon & Breckon We have had an utterly exhausting and deeply disappointing experience with …
We were excellent tenants who paid rent on time every month and maintained the property to the best of our abilities, yet Breckon & Breckon attempted to withhold £517 from our £1,125 deposit - nearly half of what we paid. They charged us …
Highly recommend to avoid such petty agencies who just want to extract as much money from customers as possible. No flexibility, understanding or accountability can be seen here. No responsiveness, the extractor fan, reported promptly, wasn’t fixed in 1 year! Even after leaving the property in exact same condition as was received they charged me, even for things that weren’t even present in the flat to begin with! They provide no service, are extremely rude once you sign the contract and will make moving out the worst experience of your life!
Highly recommend to avoid such petty agencies who just want to extract as much money from customers as possible. No flexibility, understanding or accountability can be seen here. No responsiveness, the extractor fan, reported promptly, …
We had a GREAT start and the team were very helpful and lovely to deal with, but it went downhill when we moved out and an independent adjudicator sided with us and verified that Breckon and Breckon Summertown had used some extremely shady …
Had a terrible experience with Breckon and Breckon as a tenant. They attempted to charge us over £550 in end of tenancy charges, stating damage to the flat and no cleaning being done. Their own check in and check out photos demonstrated the …
We had a deeply frustrating experience with this agency. The property was advertised with a move-in date of 30th July, which was then pushed back multiple times without clear explanation. We arranged a van and cancelled a holiday based on the original date, only to be told much later that the earliest possible move-in would be 22nd August. Communication was inconsistent, and we were given little confidence in the timelines provided. Would not recommend based on this experience.
I do not rent my apartment through B&B, but the building is managed by them. Communication is extremely poor and even rude at times, with scheduled repairs being changed at the last minute, sometimes without any warning at all. Critical repairs take weeks, if not months, with no consideration for those with disabilities or children. I genuinely become anxious at the thought of having to contact this management team. Clearly, they haven’t taken on board any of the previous feedback written here or provided elsewhere. I was a building owner or landlord, I would avoid at all costs.
Twining House, 294 Banbury Road, Oxford, Oxfordshire, OX2 7ED, UK, OX2
Website:
http://www.breckon.co.ukA multi-award-winning agency in Oxfordshire Breckon & Breckon is proud to offer one of the most trusted and reliable letting and property management services across Oxfordshire. Our experienced teams have one sole focus – you, the client. That means that whether you are making your first foray in to the letting business, or you are a long-term landlord with an extensive property portfolio, you can be confident that you, your property and your tenants are in safe and capable hands. Simple principles of honesty, reliability, exceptional customer service and good communication are the basis of our approach – values that have helped us build an extensive client base across the county. Its no secret that letting and property management can be a complex minefield to navigate and our job is to ensure that everything runs smoothly and seamlessly for you, so that you can enjoy minimum void periods, reliable tenants and swift resolution of any issues. Please do get in touch with any of our offices or pop us an email if you have any questions and discover our refreshing approach to letting.
Managing Director
Lettings Manager
Local Manager (West)
Senior Portfolio Manager
Portfolio Manager
Tenancy Manager
Local Manager- Headington