This review deserves more than 5 stars! Absolutely brilliant service especially from Veda Banks in Mortimers Blackburn. From the very first day of making contact with her she has been here through mine and my wife's journey. Very polite, understanding, easy to talk to, approachable, reassuring, easy to get hold of via phone or email whatever time of day and most importantly just being there for me and my wife being first time buyers and I cant fault a single thing throughout this journey of ours. Absolute class service and would highly recommend Mortimers located 82 King William Street, Blackburn, Lancashire, BB1 7DT and if you do speak to Veda Banks then you have nothing to worry about. Brilliant from start to finish!

I have just gone through the process of selling our family home on behalf of my parents and utilised the services of Mortimers (Blackburn Lancashire). I was allocated Veda Banks as my sales negotiator which I found to be a blessing. I was not familiar with the processes of selling houses but Veda took the time to explain what would happen next and what to expect along the journey. The sales process took place with communications over both the phone and emails. Veda was always prompt to respond to my messages and always returned phone calls promptly when not immediately available. I would like to thank Mortimers for the professional service provided with a extra special thanks going to Veda for her continued support from start to finish of the property sale. I wouldn't hesitate in using Mortimers again in the future based on this experience. Thanks!

We recently purchased our new home through Mortimers Blackburn office, Veda Banks was the lead negotiator. The purchase wasnt without its issues but Veda and the Team dealt with these in a profesional and responsive manner. Particular thanks to Joanne for the last few days of the sale where she brought all the outstanding issues to conclusion. Thanks again to all the team.PositiveResponsiveness, Professionalism

We were able to complete the purchase of our property in just 27 days from start to finish. Veda was absolutely fantastic and was always on hand whenever we wanted to update her to the progress of where we were at with our side of things. We were able to arrange further viewings to go into the property and measure up without any issues. On completion day the keys were available immediately with no delay. The entire team were always smilng and happy and attentive to everything we needed or requested. Would certainly use Mortimer's again in the future.PositiveProfessionalism

I had a great experience using Mortimers Estate Agents. Veda Banks is an absolute star , she was very helpful to accommodate my specific viewing times. I had a very good communication with agency ,Veda responded very promptly to my enquires and made purchase of property a stress free experience. There is no doubt I will be using their services in the future

We have always found the process of selling and buying houses extremely stressful. However, Mortimers and in particular Joanne Waddington, really helped to reduce this. Joanne was always there either at the end of the phone or in touch via email. She communicated with us regularly ensuring that we were always up to date as to where we were with the purchase of our new property. If we had any questions or problems, Joanne was always more than happy to help and would try to answer or resolve these as quickly as she possibly could. We cannot thank Joanne enough for all her help. Mr D Lane and Mrs C EdgePositiveResponsiveness, Quality, Professionalism

As a purchaser I was really impressed with the service I received from the Blackburn branch of Mortimers - especially from Veda Banks - the case handler. She was very friendly, helpful and sympathetic & went above & beyond her normal remit.PositiveResponsiveness, Quality, Professionalism, Value

I have just completed on my house sale and I am delighted with the very special attention that I received from Joanne Waddington my estate agent. It was an emotional sale and at every step of the way Joanne was there to see me through. I am more than happy to have chosen Mortimer's and thank Joanne and Veda for their professionalism. After waiting for some time to purchase my bungalow and with many obstacles in the way, I have at last received my keys from Joanne Waddington. She has been an absolute star and been with me every step of the way. Even when I thought it may not happen, Joanne was there to reassure me and we have persevered to a more than satisfactory conclusion. I would have no hesitation in recommending Joanne and Mortimer's. Thanks to everyone.PositiveProfessionalism

Love mortimets spesiall vida bank who deal with our purchase property it's not enough to thanks Vida lovely service 'll always use mortimets for any kind of service in further if mortimets have people working like vida bank it's gone be one of best state agent in town thank you so much for your service for 2 sunnyside avenue we always remember Vida as our angel thank you from javid ruby and my 3 daughters thanks again very good service.PositiveResponsiveness, Quality, Professionalism, Value

Very happy with the services provided by Joanne Waddington in the sale of my mother’s property, 67 Branch Road, Mellor Brook. Joanne was always helpful and kept me updated with all developments. She was quick to respond to any messages I left for her, if I was unable to speak to her, when I called Mortimers. She was extremely professional and competent. Thank you, JoannePositiveResponsiveness, Quality, Professionalism, Value