I have just gone through the process of selling our family home on behalf of my parents and utilised the services of Mortimers (Blackburn Lancashire). I was allocated Veda Banks as my sales negotiator which I found to be a blessing. I was not familiar with the processes of selling houses but Veda took the time to explain what would happen next and what to expect along the journey. The sales process took place with communications over both the phone and emails. Veda was always prompt to respond to my messages and always returned phone calls promptly when not immediately available. I would like to thank Mortimers for the professional service provided with a extra special thanks going to Veda for her continued support from start to finish of the property sale. I wouldn't hesitate in using Mortimers again in the future based on this experience. Thanks!