We've bought a few houses through Mortimers in Blackburn and Accrington, mainly dealing with Kaitlan who has been excellent on viewings and handling offers for us. Joanne has also been brilliant and has worked with our team at The Corbelo Group well through the acquisition of properties. Looking forward to doing a lot more business with you guys!

Very happy with the service from start to finish! As first time buyers we received amazing guidance from the case handler, Veda Banks! She responded to our enquiries quickly and she was very friendly. Highly recommend!

I would highly recommend Mortimers Estate Agents. Their representative Veda provided excellent communication, feedback and service from start to finish. She was professional and friendly at all times and most importantly was always available to contact. Thanks very much!PositiveResponsiveness, Professionalism

Great service from Joanne Waddington and Kaitlan in the Blackburn office. I wish that I had used them for my sale as well as the purchasePositiveQuality

excellent service was given by Joanne Waddington At Mortimers was extremely helpful to me during the process of house .PositiveResponsiveness, Quality, Professionalism, Value

Joanne Waddington at the Blackburn branch was outstanding from start to finish pushing everyone in the chain and working above and beyond to make sure we all completed.PositiveResponsiveness, Quality, Professionalism, Value

Branch address: 82 King William Street, Blackburn, Lancashire, BB1 7DT Property to Sell Staff member: Joanne Waddington From my tentative enquiry eighteen months ago for an initial property appraisal to the completion of sale I have been thoroughly impressed by the service provided by Joanne, Ben, Veda and Matthew at Mortimer's Blackburn and Clitheroe offices. As to be expected with an older property and the challenges of Covid we have had a few obstacles to collectively negotiate but the team have made it a smooth and stress free experience. The communication; presentation of the property online and across social media along with the continued professional support has been first class throughout. As I was selling the property from outside the area the booking of viewings and accompaniment of prospective purchasers was all handled very efficiently on my behalf. I knew who was going and when with feedback and overall progress being promptly available on the online tracker platform which was a great help when I needed to get a quick update on progress in the evenings or at weekends What really stood out for me was the teams ability to be there for guidance and opinion when I needed it. All expertly curated by Joanne who has a great skill to combine professionalism with a friendly, supportive approach. I have no hesitation in recommending anyone with a property to sell or who are looking for somewhere to buy to speak to the Mortimer's team!PositiveResponsiveness, Quality, Professionalism, Value

Before choosing Mortimers Blackburn in order to sell my Mum's house, we had visits from a total of 4 estate agents. Mortimers' fees were slightly higher. However, I feel we have had extremely good value as the service has been superb. Joanne Waddington was the person who took care of our sale. She was lovely from the start - warm, friendly and human, while also being professional and knowledgeable - and she always did her utmost to help. The service felt very personal, and it seemed Joanne was always there for us, and a very safe pair of hands. On the few occasions when Joanne could not be available, Veda was similarly warm, well-informed about our case and always helpful - the sharing of information and culture of caring meant there were never any gaps. We were kept well informed throughout, both by phone and email; my emails were answered quickly, as were phone calls. This has resulted in a sale we're very very happy with, and I wouldn't hesitate to recommend Mortimers Blackburn to others looking for a streamlined, efficient, friendly and professional service.PositiveResponsiveness, Quality, Professionalism, Value

Very easy, professional experience, especially from Jade and Veda - would definitely use Mortimers again.PositiveResponsiveness, Professionalism

Veda was very helpful all the time .PositiveResponsiveness, Quality, Professionalism, Value