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Newton Fallowell - Oadby

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Newton Fallowell - Oadby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

Both me and my partner got in touch with this agency to book a viewing on separate days. We got a call from the same lady who was really abrupt and rude. We wanted to arrange a viewing for a property and she told us she can only do a specific time, there was no flexibility or option for any other days or times other than the one slot she gave. So we've had to leave it. Not helpful at all, wouldn't bother again.

review by minal patel

1.00 /5

review by ollie rowledge

1.00 /5

Don't bother contacting Newton Fallowell to see a house. They don't return your calls. Totally turning people away.

review by game boy

1.00 /5

I was called to see if I was going to put an offer on a property, I explained I was interested and half way through me mentioning my offer I was cut off and told 'Nope, we have offers over ££££££' after being cut off mid sentence I lost interest.

review by M K Hassan

Reply from agent

*Unverified Review Reported To Google* This review does NOT relate to any property Newton Fallowell Oadby have for sale, the name of the person leaving this review is not registered on our database, no member of staff recalls any conversation of this nature in recent days, on this basis we deny any wrong doing and will not be considering this review genuine to our office.

1.00 /5

NO STARS! Phoned quite a few weeks ago to request to view a property, to date have not heard back from anyone in sales. No doubt the property is sold now. Phoned again a couple of weeks ago, to request to view another property, and same. Is it so difficult for any of the staff to phone and say sorry and explain as to why the viewing was not arranged? Sheer incompetence & absolute joke of a company!

review by UN!QUE xxx

1.00 /5

Viewed a house for sale through them, submitted an offer, assured by the agent that we will receive updates on the process and would be able to submit final offer if our offer is not accepted. A week later, haven’t heard anything from the agent, called them for an update and found out that the property is sold. Really poor service and I won’t even call them for a viewing ever again for any property as I now know that it would be a waste of time.

review by utku gokcen

1.00 /5

review by Naila Qurban

Reply from agent

Dear Naila, we have looked into your name on our database and you have not had any contact with our Oadby office where the review has been left at any point, your details relate to another office of Newton Fallowell, would you therefore be kind enough to remove this rating and review and discuss with the specific office you have had contact with. Many thanks.

1.00 /5

Awful service. Refusing to show rental property. Applied for two property without seeing them. Called up after 3 weeks and was told it wasn't to do with them now 6 weeks later both properties have been removed from rightmove but still not been contacted at all.

review by Shannon Wharton

Reply from agent

Thank you for your invaluable feedback. Please note, we do advise interested parties, that we can only arrange a viewing if your application is selected by the Landlord of the property. Unfortunately, due to the extremely high demand in rental properties at present, it is not physically possible for us to show all interested parties a property, as we are currently receiving in excess of 100 enquiries per day at present. I think it can be sometimes difficult for our customers to appreciate how extreme the demand is for property at present, and how inundated we are with enquiries and applications on a daily basis. We do explain our protocols & procedures, on our initial application process email which was sent to you via email. This information also states that we will only contact you if your application is successful. We are sincerely sorry but we cannot physically get back to every single applicant, as much as we would love to do so. We do apologise if your application was not successful on this occasion, but you are welcome to apply for any of other available properties and we shall certainly put you forward for the Landlord of the property to take you into consideration. We do understand if our current process, first adopted due to the current climate of covid-19 in order to minimize the need for substantial physical viewings, does not suit your needs. Other local agents may be operating in different ways, which you may find preferable. We wish you all the best with your search for a rental property.

1.00 /5

Disgusting service, showed an interest in viewing 3 properties and then had to call twice to check if my application was received. they took ages to get back to me which I found worrying as I was asked to provide personal details. About a month past still nothing, disgusting. When I did chase it up again they told me that I would only be called if my application was successful they don't even keep you informed or updated on anything to make you feel confident with them. the quickest response got from them was when I asked them to delete my details within 10-15 mins and received a sarcastic reply I wouldn't recommend them to anyone no customer service skills glad I quit before anything started, using poor excuses such as 'very high demand'NegativeQuality

review by eversobless Kirstee

Reply from agent

good afternoon, thank you for your feedback. The information that is provided on an application form is industry standard. We were in regular correspondence with this applicant and responded to all their enquiries and requests for updates efficiently. Unfortunately we are not in control of how quickly a landlord makes a decision, especially due to the high volume of applications we receive on our rental properties. It can take some time for the landlord to review all the applications that are submitted for the property. We do thank you for your interest however and wish you all the best with your search for a rental property.

1.00 /5

Terrible service they left us with no boiler for 4 months. Then after we left the tried to claim £490.00 from my deposit with ridiculous accusations. I disputed this as the claims were completely untrue. The independant resolution didnt award them a penny and justice was done it did take over 2 months but well worth it as i will now receive the £490 back. A couple of weeks before i was due to leave Remi asked if they could send someone round to do a valuation which i refused as they had not bothered to fix the boiler. He tried to bribe me with a £150 to do the valuation which i still declined. Avoid this letting agent as believe me you will regret it if not!!!NegativeQuality, Professionalism, Value

review by Marc O'Donnell

Reply from agent

Good afternoon, thank you for your feedback. This review is not an accurate and fair representation of events, but we respect the Tenant's right to leave a review. We wish you all the best for the future.