Paula was very attentive and kind to us. Highly recommend

Paula was absolutely fantastic in helping us secure our new home. We are thoroughly pleased with how she went above and beyond to provide us with all the assistance we required. She stayed in communication with us throughout the whole process, ensuring to update and keep us informed of everything. We are most grateful and appreciative of her help.

Paula is great agent! She goes above and beyond for what is expected of her. In less than a week, we are already sorted and can move in! If you have a property to see, better reach out to her and you’ll have a seamless experience! 5 stars indeed!

Paula has been an exceptional agent throughout my entire house hunting journey. Her unwavering friendliness and eagerness to assist have truly made a significant difference. Not only did she respond promptly to all my inquiries, but she also went above and beyond in identifying the perfect flat that suited my needs. With Paula's expertise, I couldn't recommend her services more highly.

Great team and service from the Nottingham John Shepherd team. Would highly recommend!

A great company!

Shocking service I've never known a company to let me down so horrifically I will never use these people ever again

Following on from my Tenant. (We have tried to contact our property manager Hana, for the past month over 20 times via email, and call separately by both occupants of the apartment, but have had no response, absolutely, disappointing. We have established that we are being ignored now and sometimes our calls are declined only after a couple of Rings. We cannot find a senior contact for this branch, to escalate to so have had no choice but to post this review in hopes someone will finally reach out and acknowledge us as paying tenants. Our property manager is Hana of the Nottingham branch and maybe after this we will finally be acknowledged). This case is either shockingly poor mismanagement and or just straight up bad communication with clients/tenants. The hand over process of gaining a balcony which had been promised in September of a December deadline and its “rapidly coming to completion” . Now it’s April and we are still waiting for access and now can’t get communication with apartment management .

We have tried to contact our property manager Hana, for the past month over 20 times via email, and call separately by both occupants of the apartment, but have had no response, absolutely, disappointing. We have established that we are being ignored now and sometimes our calls are declined only after a couple of Rings. We cannot find a senior contact for this branch, to escalate to so have had no choice but to post this review in hopes someone will finally reach out and acknowledge us as paying tenants. Our property manager is Hana of the Nottingham branch and maybe after this we will finally be acknowledged.