Oulsnam - Northfield

We were lucky to get an offer on the very first viewing and although the sale has taken a while, we are finally there. Oulsnam's were reassuring throughout and proactive on chasing things up.

I placed my property in Northfield with Oulsnam to sell and overall felt they did a very good job. After the first prospective buyer pulled out they were very pro-active and found a second buyer very quickly. They then progressed and provided me with regular updates and saw the sale through to completion. They were always professional, friendly and had experienced staff with good local knowledge. Thanks to Martin and particularly Emily, who was always on hand to offer advice and support, was prompt in her replies to any questions I had and got the sale over the line in the final couple of weeks.

I have to visit oulsnam & other estate agents for my Job. Very nice in there.

I was extremely disappointed with the service I received and would not use this company again. I expected a company that was well established to provide an excellent service unfortunately this was not the case. My property sold with the first viewing, after it sold that was it job done as far as Oulsnams was concerned, I received no communication from them unless I rang them to find out how the sale was progressing, on one occasion I rang three times and no one returned my calls, after phoning the director I eventually received a call. They promised to call and update me, after telling me I wouldn't be moving on the day I actually moved. Nothing to tell me contracts had been signed and when I'd be moving, appalling thank goodness I had a brilliant solicitor. They really need to improve on the service they provide by keeping clients informed throughout the whole process in order to justify the large fee charged. Not impressed.

This is a devious company say anything to get a sale caused me absolute heartache and ended up having to sell the property they sold me as the wrongly told me I could keep a dog there wouldn't ever recommend them

Brilliant service with Gary kendall but when he retired dropped off a cliff with service after , never again use them, shocking