I was extremely disappointed with the service I received and would not use this company again. I expected a company that was well established to provide an excellent service unfortunately this was not the case. My property sold with the first viewing, after it sold that was it job done as far as Oulsnams was concerned, I received no communication from them unless I rang them to find out how the sale was progressing, on one occasion I rang three times and no one returned my calls, after phoning the director I eventually received a call. They promised to call and update me, after telling me I wouldn't be moving on the day I actually moved. Nothing to tell me contracts had been signed and when I'd be moving, appalling thank goodness I had a brilliant solicitor. They really need to improve on the service they provide by keeping clients informed throughout the whole process in order to justify the large fee charged. Not impressed.

This is a devious company say anything to get a sale caused me absolute heartache and ended up having to sell the property they sold me as the wrongly told me I could keep a dog there wouldn't ever recommend them

Brilliant service with Gary kendall but when he retired dropped off a cliff with service after , never again use them, shocking

probably the rudest estate agent I have ever dealt with!!

Having put an offer on a house above the asking price, our offer was beaten, after having to increase two more times we then offered a massive 10% more to seal the purchase! only to then be told the owner had agreed to sell to another even though we had everything in place, we were constantly reminded that houses in the area were much higher priced, yes maybe but much larger & in better condition.The staff at Oulsnams were not helpful in any way, almost trying to put us off ! they spoke down to us at the viewing & also on the phone. Could not help but feel they had it already sold to someone known to them.