Very polite

We purchased a property through Red Squirrel, we found them to be proactive and they updated us frequently on progress. Although not directly engaged by us, we were very happy with their support.PositiveResponsiveness

Poor service expect the customer to do l the work. Well your answer to my review just shows how good you record keeping is. I call you last week. Spoke to some most un enthusiastic mane about the type of property I was looking for.

Havent been there. Website seems fine.

Red Squirrel Review Since the inception of Red Squirrel on the Isle of Wight, we used the company through their letting arm. Eileen Punter was always very professional in her dealings with us and our property and any problems (of which there were very few) were dealt with promptly. We would recommend Red Squirrel Lettings without hesitation. In respect of the sale of our property (completion on 19th March 2021). We were led to believe our purchaser was a cash buyer and therefore we hoped we would complete by Christmas 2020 at the latest. Our buyer offered and we accepted his offer on 12th September 2020. We then learnt, around the end of October 2020, that our buyer had lost his purchaser. We were then informed by Red Squirrel that our buyer’s sale depended on his purchase of our property. This was bad news. Our buyer then lost another purchaser for his property just before Christmas 2020, which we wasn’t confirmed until January 2021. We agreed an increased offer by our purchaser for our flat, as he was anxious to acquire it. It then turned out this offer was provisional on our waiting for our buyer to find another purchaser for his property. We were not prepared to wait for this to happen, so our purchaser obtained a mortgage to purchase our flat. All in all we feel the sale was prolonged mainly because of lack of clear communication between our buyer and Red Squirrel. However this wasn’t helped by Red Squirrel intimating that our buyer was a cash buyer.