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Mansons Property Consultants

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

It is my first time renting an apartment. I am very grateful to Mansons for their very professional and prompt service. Mansons is undoubtedly one of the best letting agents, earning every bit of its well-deserved five stars. Kirsty, Jennifer, Amy and Graeme are very helpful, friendly and warm-hearted. The team's professionalism is exemplary and the efficiency of the process deserves accolades. Clear communication and transparency characterize every interaction, ensuring that I am well-informed at every step. I would be delighted to recommend Mansons to those who desire to find a cozy and lovely apartment.

Reply from agent

Thank you, Jean, for leaving such a glowing review for Mansons! We greatly appreciate your kind words and are thrilled to hear that your first experience renting an apartment was a positive one with our professional and prompt service. It's wonderful to know that Kirsty, Jennifer, Amy, and Graeme provided their assistance in such a helpful, friendly, and warm-hearted manner. We take pride in our team's exemplary professionalism and efficiency throughout the process. Clear communication and transparency are of utmost importance to us, ensuring that you were well-informed at every step. We are truly grateful for your recognition of our efforts and look forward to serving you again in the future if needed.

5.00 /5

Mansons are the best, Kirsty, Jennifer, Amy and Grahm are amazing. Kept me well informed every step of the way and made things simple and easy. They are professional and nice. Would recommend them to my friends and family.

Reply from agent

Thank you for taking the time to leave this amazing five-star review, Rajdeep! We are thrilled to hear that your experience with Mansons and their team, Kirsty, Jennifer, Amy, and Grahm, has been exceptional. It's fantastic to know that they kept you well-informed and made the entire process simple and easy. We truly appreciate your kind words about their professionalism and friendliness. Your recommendation means a lot to us, and we are grateful for your support. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know.

5.00 /5

Absolutely fantastic service … friendly and willing to assist me with all my questions… Took all the stress out of a stress time for me. Ryan

Reply from agent

Thank you, Ryan, for your kind words. We are thrilled to hear that you had a fantastic experience with our service. Providing a friendly and helpful customer experience is one of our top priorities, and we are glad that we were able to assist you in alleviating some of the stress during your trying time. Should you have any further questions or require any additional assistance, please do not hesitate to reach out to us. We are always here to help.

5.00 /5

I am very grateful to Mansons Property Consultants for their excellent and prompt service. From day one, they have listened to my needs, searched suitable homes, and went out of their way to help me during a very stressful time in my life. I cannot recommend them too highly!

Reply from agent

Cristina, thank you so much for taking the time to leave this exceptional 5-star review. We are beyond grateful for your kind words and appreciation of our services at Mansons Property Consultants. It is truly heartwarming to know that we were able to provide you with excellent and prompt assistance during a challenging period. Your recommendation means the world to us and we will continue to go above and beyond in serving our valued clients like you. If there's anything else we can do for you, please don't hesitate to reach out.

5.00 /5
Reply from agent

Georgina thank you for leaving a 5 star 🌟🌟🌟🌟🌟 review, we hope you're happy in your property.

5.00 /5

Mansons have been brilliant with working with us when renting number of properties. Particularly Kirstey who has worked tirelessly to help and has been a constant source of communication. The processes for renting the properties have been clear and Mansons are always on hand to deal with any queries. Would definitely recommend!

Reply from agent

Tom thank you so much for taking the time to share your positive experience with Mansons and leaving valuable feedback in the form of this 5 star review. We are thrilled to hear that Kirstey and our team have provided brilliant support throughout your rental process. Clear processes, constant communication, and prompt handling of queries are priorities for us, and we are glad that we were able to meet your expectations. Your recommendation means a lot to us! If there's anything else we can assist you with in the future, please don't hesitate to reach out.

5.00 /5

Outstanding service from Dan and Kirstey and the team at Mansons who rented out our student property for us. We have a small portfolio and have been landlords for a number of years and have used a number of different agents over the years. Mansons are by far the best! Dan introduced us to Mansons and explained in detail about the services they offer to landlords. We decided to use their services to find tenants for our student property in Heaton. Kirstey met us at the property to carry out the property valuation and appraisal. During the appraisal, Kirstey gave advice on how to present the property at it's best, explaining what appeals to students. The property was put on the market and the presentation of the property was exceptional. The team at Mansons organised viewings very promptly, always showing respect to our tenants by giving them notice. (We have seen many agents in the past organise viewings without informing our tenants!) Dan informed us about every viewing and gave us any feedback received. Very quickly tenants were found for our property. Dan continued to keep us up to date throughout the whole process, from referencing, to the day the tenants moved in. He explained they use a very thorough vetting process which also ensures checks with previous landlords. ( We have been let down by other agents in the past with regards to their referencing checks) We've also received excellent feedback from our new tenants who have stated they found dealing with Mansons a joy! Well done Dan, Kirstey and the team at Mansons!

Reply from agent

Thank you Sue for a lovely review. Although the sale of the property wasn’t without ‘challenges’, our tenacity paid off. We really appreciate the opportunity to sell the property for your family, wishing you all the best wishes for the future . Deborah and The Mansons Team.

5.00 /5

Great service, Deborah kept us up to date throughout the sales process liaising with the layers and survey companies. Helping keep stress levels to a minimum. Thanks again

Reply from agent

Thank you so much, Iain! We really appreciate your 5 star rating of Mansons service and thank you for recognizing the great service Deborah provided and her diligent work in keeping you informed of the progress of the sale, working with the solicitor and survey companies. We're grateful for your kind words and thank you again!

5.00 /5

I can't recommend Mansons highly enough. I have received expert, honest and knowledgeable advice for all things property. From sourcing, buying and letting, Nick Manson and his team are consistently professional, efficient and friendly. Mansons have gone above and beyond and I am truly impressed with the customer service provided. I have dealt with a number of agents over the years and I can honestly say Mansons are one to trust.

Reply from agent

Hello Dee, thank you so much for taking the time to leave us such a wonderful review! We are so glad to hear that you had a positive experience with Mansons. We take pride in providing our clients with expert, honest, and knowledgeable advice on all things property. We know that buying, selling, or renting a home can be a daunting task, so we want to make the process as smooth and stress-free as possible. We are also committed to providing our clients with the highest level of customer service. We are always available to answer your questions and help you find the perfect property for your needs. We are grateful for your trust and confidence in Mansons. We look forward to working with you over the coming years. The Mansons Team

5.00 /5

I am renting a property managed by Mansons for around 12 months now. When I first moved into my apartment in Jesmond, I was a little anxious due to various issues/conditions I had with the apartment and my previous experiences with some other agents. Understandably, after moving house I was a little stressed and could have done without worrying about various spots of maintenance with my new home etc. After my check-in I was not exactly expecting a quick turnaround, as I had already paid my final balance and signed my contracts. What surrpised me most, was after assessing my queries and issues I had, Mansons put into action what they could do straight after gaining confirmation from the landlord. The landlord did not agree to every query I had, which of course is understandable, but the ones agreed to were dealt with by Mansons in a professional and efficient manner. Contractors were distributed to the property and I was given more than enough notice for the resulting works to be done. I would normally be reluctant allowing a stranger into my new home after previous experiences, however Mansons and the contractors they use made me feel secure and I have no reservations about them gaining access with keys in my absence from now. Overall the manner and conduct in the service I received from lettings right through to property management, although I did not receive everything I wished, was a vast improvement. Special mention to Debbie and Jen in the management team. - John C

Reply from agent

Thank you for your feedback it is greatly appreciated, which has been passed onto the management team. Please don't hesitate to contact us if you have any problems John. The Mansons Team.

Contact details
Sales Phone:

0191 209 2222

Sales Email:

info@mansons.net

Lettings Phone:

01912092222

Lettings Email:

info@mansons.net

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00
Address

5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR, North East, UK

About

Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.

Our team

Nick Manson

Managing Director

Deborah Thorpe

Debbie Smith

Cindy Barrow

Kirstey Waggitt

Claire Day

Lettings Consultant

Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
UKALA
NLA
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure