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Mansons Property Consultants

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent friendly service! Mansons work extremely hard to meet every need. Would highly recommend.

Reply from agent

Thank you 🙏, Anna, for your kind words & 5-star review 🌟🌟🌟🌟🌟 of Mansons Property Consultants! We’re thrilled to hear that you found our service to be friendly and hardworking. Meeting our clients’ needs is always our top priority, and it’s wonderful to know we’ve earned your recommendation. If there’s anything else we can assist you with in the future, whether it’s buying, selling, renting, or property management, please don’t hesitate to get in touch. Your satisfaction means everything to us, and we’re here to help! Best regards, The Mansons Team

5.00 /5

Would highly recommend using Manson Property Consultants, very professional, a fantastic service was delivered from Debra Thorpe and the team on the sale of our property.

Reply from agent

Thank you so much for your glowing 5-star 🌟🌟🌟🌟🌟 review, Jane! We’re delighted to hear that you had such a positive experience with Mansons Property Consultants. Debra and the team are dedicated to providing a professional, seamless service, and it’s fantastic to know their hard work made the sale of your property a success. Your recommendation means the world to us, as we strive to be the go-to estate agency for property sales in Beadnell. If you ever need assistance in the future, whether it’s buying, selling, or letting, we’ll be here to help.

5.00 /5
Reply from agent

Thank you 🙏 for your 5-star 🌟🌟🌟🌟🌟 review of Mansons Property Consultants, Mostafa! We're thrilled to know you had a positive experience with us. Whether you're buying, selling, renting, or letting, our team is committed to delivering outstanding service and expertise in the property market. Your feedback motivates us to continue providing exceptional support to clients across Newcastle. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Mansons Property Consultants! 🏡

5.00 /5

The best experience renting a home so far! Thank you Mansons🤝 …

Reply from agent

Dear Erinle, thank you 🙏 so much for sharing your wonderful 🌟🌟🌟🌟🌟experience with Mansons Property Consultants! We're thrilled to hear that we could make your rental experience the best one so far. Our team is dedicated to providing top-notch service and making the rental process as smooth as possible for our clients, so it’s rewarding to know we succeeded in meeting your expectations. Thank you for choosing Mansons, and if you ever need assistance in the future, we're always here to help! Warm regards,The Mansons Property Consultants Team

5.00 /5

A pleasure to deal with, thank you for your patience and cooperation throughout the deal for our client!

Reply from agent

Thank you so much for your 5-star 🌟🌟🌟🌟🌟 review! We are delighted to hear that working with Mansons Property Consultants was a pleasure for you. Your kind words about our patience and cooperation mean a lot to us, as we strive to make every transaction smooth and stress-free for our clients and partners alike. We’re committed to maintaining a high level of professionalism and customer satisfaction, and we truly appreciate your recognition. Looking forward to working with you again in the future!

5.00 /5

I have had the pleasure of dealing with Mansons for many years as both a landlord and in an estate agent capacity. The whole Mansons team are extremely approachable as well as professional and extremely capable. I would not hesitate in recommending them to others and hope that we are able to work together again soon.

Reply from agent

Anna, thank you 🙏 so much for your wonderful five-star 🌟🌟🌟🌟🌟 review of Mansons Property Consultants. We are truly grateful for your continued trust and support over the years, both as a landlord and in an estate agent capacity. It’s fantastic to hear that you’ve found our team to be approachable, professional, and highly capable. At Mansons, we pride ourselves on delivering exceptional customer service and expert property advice to clients in Jesmond and beyond. Your recommendation means the world to us, and we greatly look forward to working with you again soon. Thank you 🙏 once again for choosing Mansons Property Consultants!

5.00 /5

I have just completed 20 years as a landlord. Service was always first class. When I needed help they were always efficient and courteous in their support. A 5 star service! Well done to all the team.

Reply from agent

Dear Stephanie, we are truly honored to have been your property management partner for the past 20 years. Your kind words about our first-class 🏆🏡 service mean the world to us. Our team strives to provide efficient and courteous support at every stage, and knowing that we've met your expectations over such a long period is incredibly rewarding. Thank you for trusting Manson Property Consultants with your property needs. It’s feedback like yours that inspires us to keep delivering the best property management services in the industry. If you ever need anything, please don’t hesitate to reach out. Best regards, the Team at Manson Property Consultants

5.00 /5

I have been a client of Manson’s Property Consultants, Newcastle for over 10 years. During this time I have received 100%+ professional, helpful and friendly service from all of the staff. Earlier this year during a routine inspection on my first floor flat in Wilson Street, Wallsend it was noted the staircase was infested with dry rot and therefore making it unsafe to use. Manson’s very quickly arranged for a contractor to attend to give a quotation. The dry rot was emanating from the downstairs flat so Manson’s made contact with the owner who carried out remedial works. However it was felt these were not sufficient to enable my work to be carried out at great expense and for the contractor to offer me a guarantee for the work that I needed to undertake. During the whole process despite being kept informed my tenant became extremely demanding and challenging. After many weeks of negotiation with the tenant and the downstairs owner we were forced to involve the services of North Tyneside Environmental Health to resolve the issue and start repair work on the flat. Manson’s sourced an alternative contractor that could carry out the work which was commissioned. Arrangements were made with the owner of the downstairs flat and my tenant. Unfortunately, works were delayed due to circumstances beyond our control (ie securing delivery of materials). During the whole period as the flat was unsafe to live in we did not collect any rent from the tenant as she was advised not to live there. Despite numerous requests for her to move out she refused and continued to live in the flat knowing there was a serious health and safety issue. During the period the tenant notified us of issues relating to electrics and boiler that needed repairs. However, these repairs could not be undertaken as the property was unsafe to enter. In the meantime as the tenancy period was coming to an end I instructed Manson’s not to offer a renewal as I was uncertain how long works would take. The tenant was served a two month notice that the tenancy would not be renewed at the end of October 2024 and she was advised to make arrangements to find alternative accommodation. My tenant has threatened me with disrepair, harassment as a result of retaliatory eviction compensation claim due to a breach of Landlord’s obligation. Recently a colleague of my tenants posted a very damning review on the Mason’s website in relation to all of the above. Subsequently due to the defamatory nature of the review, the post was taken down. During all this time Debbie Smith the manager has worked in an extremely professional manner and the fact that her professionalism, competency and compliance with housing legislation has been questioned by my tenant is an absolute insult and outrages. Fortunately work has commenced and I have been advised that the flat is now safe to enter, and therefore the outstanding repairs will be addressed. Thank you Manson’s for all your assistance during this extremely stressful period. Debbie you are an absolute star and deserve a medal for everything you have had to endure to remedy this situation. I cannot thank and praise you enough for all your assistance and help.

Reply from agent

Dear Shirley Thank you so much for taking the time to leave such a detailed and thoughtful 🌟🌟🌟🌟🌟 review. We truly appreciate your kind words and the trust you've placed in Manson’s Property Consultants over the past 10 years. It’s been our pleasure to assist you, especially during the challenges you faced with the dry rot issue at your flat in Wallsend. We understand how stressful this situation has been, and we are so glad that we could help navigate the complexities involved. It’s rewarding to hear that you found our service professional, helpful, and supportive throughout the process. Debbie and the entire team are truly grateful for your praise, and we’re so glad to have been able to work alongside you to reach a positive outcome. At Manson’s Property Consultants, we strive to offer exceptional property management services across Newcastle, and feedback like yours reassures us that we are on the right path. We’re thrilled that the repairs are now underway, and we will continue to support you in any way possible as the final steps are completed. Thank you again for your continued trust and for sharing your experience so others can benefit. We look forward to working with you for many more years to come! Warmest regards, Debbie and the Manson’s Property Consultants Team

5.00 /5

Fantastic staff, very polite and easy to talk too while being quick at their job and very professional

Reply from agent

Simon, thank you so much for your glowing 5-star 🌟🌟🌟🌟🌟 review! We truly appreciate your kind words about our fantastic staff. We pride ourselves on maintaining a team that is not only professional but also approachable and courteous. It’s wonderful to hear that you found our team easy to talk to and efficient in their work. Your feedback reinforces our commitment to providing top-notch service, and we’re thrilled to have met your expectations. We look forward to welcoming you back and continuing to provide an exceptional experience!

5.00 /5

Great service from start to finish on helping me get rehomed after being homeless

Reply from agent

Hello Alan, thank you 🙏🙏 so much for your kind words and 5-star 🌟🌟🌟🌟🌟 review! We're thrilled to hear that you had a positive experience with our service. Helping individuals transition to a new home 🏠 is at the heart of what we do, and it's incredibly rewarding to know that we could assist you in finding a place to call your own. Your feedback inspires us to continue our mission of providing professional and effective support. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best in your new home! Kirstey & the Mansons team.

Contact details
Sales Phone:

0191 209 2222

Sales Email:

info@mansons.net

Lettings Phone:

01912092222

Lettings Email:

info@mansons.net

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00
Address

5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR, North East, UK, NE2

About

Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.

Our team

Nick Manson

Managing Director

Deborah Thorpe

Debbie Smith

Cindy Barrow

Kirstey Waggitt

Claire Day

Lettings Consultant

Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
UKALA
NLA
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure