Friendly and prompt service from Daisy !

Huge thanks to Natalie, Pippa and the rest of the team at Hannah James Estates! I’ve been very impressed with Natalie’s selling ability when she was showcasing our flat at the very beginning, very knowledgeable, confident and entertaining which I very much enjoyed during the viewing! Both Natalie Stephens and Pippa Hare helped us a lot with all paperwork and administrative processes, updating and guiding us through every step of the way until completion. I wholeheartedly appreciate everything that they've done for us! THANK YOU! Totally recommend!

Recently purchased a property through Mansons and Deborah could not have been more helpful. Engaged with both sets of solicitors and oversaw the whole process, making it far less stressful

I recently sold my flat at Mansons, with Deborah Thorpe. The service was fantastic. I believe the valuation and marketing was accurate and supported good offers within days of marketing. Deborah then continued to liaise appropriately between myself, the buyer and solicitors to keep the process moving, going beyond her obligations. I very much apppreciated the approach Mansons adopted and the support provided. I would have no hesitation in recommending Mansons in the future.

I have been a client of Manson’s Property Consultants, Newcastle for over 10 years. During this time I have received 100%+ professional, helpful and friendly service from all of the staff. Earlier this year during a routine inspection on my first floor flat in Wilson Street, Wallsend it was noted the staircase was infested with dry rot and therefore making it unsafe to use. Manson’s very quickly arranged for a contractor to attend to give a quotation. The dry rot was emanating from the downstairs flat so Manson’s made contact with the owner who carried out remedial works. However it was felt these were not sufficient to enable my work to be carried out at great expense and for the contractor to offer me a guarantee for the work that I needed to undertake. During the whole process despite being kept informed my tenant became extremely demanding and challenging. After many weeks of negotiation with the tenant and the downstairs owner we were forced to involve the services of North Tyneside Environmental Health to resolve the issue and start repair work on the flat. Manson’s sourced an alternative contractor that could carry out the work which was commissioned. Arrangements were made with the owner of the downstairs flat and my tenant. Unfortunately, works were delayed due to circumstances beyond our control (ie securing delivery of materials). During the whole period as the flat was unsafe to live in we did not collect any rent from the tenant as she was advised not to live there. Despite numerous requests for her to move out she refused and continued to live in the flat knowing there was a serious health and safety issue. During the period the tenant notified us of issues relating to electrics and boiler that needed repairs. However, these repairs could not be undertaken as the property was unsafe to enter. In the meantime as the tenancy period was coming to an end I instructed Manson’s not to offer a renewal as I was uncertain how long works would take. The tenant was served a two month notice that the tenancy would not be renewed at the end of October 2024 and she was advised to make arrangements to find alternative accommodation. My tenant has threatened me with disrepair, harassment as a result of retaliatory eviction compensation claim due to a breach of Landlord’s obligation. Recently a colleague of my tenants posted a very damning review on the Mason’s website in relation to all of the above. Subsequently due to the defamatory nature of the review, the post was taken down. During all this time Debbie Smith the manager has worked in an extremely professional manner and the fact that her professionalism, competency and compliance with housing legislation has been questioned by my tenant is an absolute insult and outrages. Fortunately work has commenced and I have been advised that the flat is now safe to enter, and therefore the outstanding repairs will be addressed. Thank you Manson’s for all your assistance during this extremely stressful period. Debbie you are an absolute star and deserve a medal for everything you have had to endure to remedy this situation. I cannot thank and praise you enough for all your assistance and help.

Excellent experience from start to finish. From the initial inquiry to moving in, everything was smooth and stress-free. The team, especially Hollie, was incredibly professional, always available and quick to answer any questions. The property was exactly as advertised, and the paperwork was quick and easy to complete. Highly recommend to anyone looking for reliable, friendly, and efficient service!

Highly recommend, have been friendly and very helpful and gone above and beyond to help us get our sale through. Deborah was very helpful, always got back to me and helped with various matters as the property had tenants in, so she made it easy for us and our tenants.

Update: I have moved on from this tenancy due to a job & location change, but the complete Mansons team has been absolutely amazing throughout over the years, Debbie & Daisy were absolutely brilliant, they were crystal clear about everything. Would recommend Mansons to everyone. Mansons are the best, Kirsty, Jennifer, Amy and Grahm are amazing. Kept me well informed every step of the way and made things simple and easy. They are professional and nice. Would recommend them to my friends and family.

Mansons sold my mother's house for me and my siblings. They were very clear at our first meeting about the process, fees, who would be our main point of contact (important to me to have one person) and what the challenges might be. The house sold extremely quickly and Deborah was clear and communicative during the viewings. When our mother died midway through the process, and everything held up by probate, Deborah was empathic and reassuring and offered options to ensure the sale proceeded smoothly. I would highly recommend this company for a house sale.

Manson Property really helped us to find a right flat for us. The staff are active listening, they always pay attention to your need and make sure that they can help you to find a right property to rent. I am very happy with my new flat and the rent. Manson property ensures everything was sorted and repaired and ready for us to move in. Big thanks to the teams.