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Northwood - Newcastle

676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR, North East, UK

Claimed branch
4.7 643 reviews

Recent reviews

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A selection of reviews, highest rated first. Not every review may be shown.

ah henderson The Trusted Agent

Excellent Service from an Excellent Organisation

As a landlord renting out property it can be an extremely stressful time so when I heard about Northwood guarantee letting scheme I made enquires, from the first phone call then through out the whole tenancy agreement Northwood have been absolutely fantastic, they have been professional, friendly and nothing has been too much trouble for them. I have now put a second property of mine on the guaranteed letting scheme as I am so happy with their service and I wouldn't consider renting any other way now. Finally as an Organisation Northwood value their customers, listen to their feedback and place their customers satisfaction at the heart of their business. I can not recommend this Organisation enough, they are brilliant.

Andrea Watson The Trusted Agent

excellent service from start to finish

This has been my first experience with Northwood and would certainly recommend them to friends and family. I have been communicating with Julia in particular and have always found her very professional and knowlegable at all times. She has answered any questions promptly and helped me with documents etc when I was unsure of what was needed to complete my application. Thank you Julia for a making this process as stress free as possible and am sure you will continue to do well in your career. Andrea Watson

Joanne Birdsey The Trusted Agent

Always sorting out any problems.

Michaela is always helpful and asks us if we had any problems and sorts them out as soon as she can.

Nicole Staward The Trusted Agent

Rental of property 167 Prince Consort Road

Julia has been absolutely fantastic throughout the process of us renting our first home together :) everything was done so quickly we couldn't believe it and she answered any queries we had perfectly and thank you so much for her putting up with Shaun and myself always calling at seperate times and working around our opposite work schedules so it was easy for both of us to attend meetings, viewings etc.

Kate Knox The Trusted Agent

Great

Always help ful when there is an issue. Professional and polite agents

Faith Kerr The Trusted Agent

Alexander Wagstaffe The Trusted Agent

Great Agents with expert local knowledge

I can not rate these guys and girls in the west road branch high enough, Everyone we have had contact with has been friendly, helpful and knowledgeable. Our house sale has its extra challenges from our pets to area, but these have been met with positive solutions rather than can't do! We made the mistake of putting our house for sale with a well known online agent and the differences between them and Northwood could not be more apparent. Thank you very much for your help and continuing updates.

David Heath The Trusted Agent

Know the local market and offer good advice.

Letting Agents often seem to be working more for the tenant than the owner and do little to help maintain economic rental levels in the face of competition. Not so with Northwood.. their advice is based on an excellent interpretation of local market forces and owners do well to listen to them. Doing so has seen very few voids during the 10+ years we have worked with them despite very adverse trends in this area of the Country. Their professional approach resulted in us choosing another branch of Northwood in the West Midlands for another rented property and we've not been disappointed.

Reply from Northwood - Newcastle: Thank you for taking the time to write this review and for your comments.
Jonathan Gray The Trusted Agent

Sale of 10 West Farm Mews

Victoria throughout the whole sales process has been very helpful and is the only estate agent who showed a genuine interest in selling our property and whilst we did not get as much as I wanted she still helped to actually sell the property. However, towards the end of the process it felt like Wendy was acting on behalf of the purchaser and not ourselves chasing us up constantly to return information requested by buyers solicitor which we felt was not necessary to progress the sale and wanting to know when we would vacate the property.

About Northwood - Newcastle

The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!

Our team

Sara Burtler
Michaela Burn
Victoria Skoyles
Wendy Forster
Julia Broadley
Laura Cheetham
Rebecca Long

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