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Northwood - Newcastle

676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR, North East, UK

Claimed branch
4.7 643 reviews

Recent reviews

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A selection of reviews, highest rated first. Not every review may be shown.

Craig Wallace The Trusted Agent

High level of service with successful purchase

Throughout the process of buying my first home Northwood were very good at helping make things straightforward. Their friendly, service-with-a-smile attitude made them very approachable. The sale nearly fell through as it did drag on, however this was more the fault of the seller than the estate agents, who worked hard to contact him as best they could. My contact there was Victoria Skoyles, who was very friendly, helpful and quick to respond to queries, with a very personal and understanding attitude. She did a great job of keeping my informed of what the next step of the process was, understanding that I was a first time buyer and unsure of how it all worked. Many thanks.

Reply from Northwood - Newcastle: Thank you for your review. We hope you are settling into your new home. Northwood Newcastle.
Alan Martin The Trusted Agent

Purchase of property

An excellent agency providing a first class service at every stage of the purchase process. Would certainly recommend this company without hesitation.

Reply from Northwood - Newcastle: Thank you taking the time to write your review. The house looks amazing! You have turned it into a lovely family home.
Sooz Perry The Trusted Agent

A Great Viewing Experience

Wendy was on time and gave us such a friendly greeting. She knew lots about the house and showed us round to begin with before letting us wander about and ask questions. No question went unanswered and nothing seemed like too much trouble or like we were taking too much time like I have felt with some other estate agent firms. Wendy just seemed so professional and like she really wanted to sell the house, without being too pushy. I'd definitely want her selling my house and I wish I had wanted to buy the house she showed us.

Reply from Northwood - Newcastle: Thank you for your review. We hope you have found your dream home. Northwood Newcastle
Alexandra Withers The Trusted Agent

Very professional and good at what she does!

I have just worked with Julia to let my property and Julia did a great job of finding a good tenant very quickly. She does a very thorough inventory and takes care of both landlord and tenant, providing us with a wealth of information on our roles. I would not hesitate to instruct Julia again.

SE Shaw The Trusted Agent

So friendly, helpful and efficient

Victoria, Julia and Laura at Northwood have helped me find a buyer for my property (offer at this point) very quickly and efficiently. They have communicated effectively and really paid attention to my particular needs and requests. They have advised me from their professional knowledge of the market but never pressured me away from my own preferences. I would thoroughly recommend them as estate agents (have to say I have dealt with some useless and inefficient agnts in past transactions :) )..

Reply from Northwood - Newcastle: Thank you so much for your great feedback its much appreciated.
Lisa Heereveld The Trusted Agent

Great communicaton. Responsive and very understanding

Julia has been absolutely fantastic in helping me rent a property. I was under a bit of time pressure as my current tenancy was about to end. She's been very quick with processing my application and always very good with responding. Scheduling a meeting to sign the final agreement went very smoothly as well and was nicely fitted around my schedule. Would recommend.

Reply from Northwood - Newcastle: Fantastic review, we think Julia's customer service is great so its great to hear that you do to. Well done Julia!!
Faith Kerr The Trusted Agent

Inspection of Property

As always, a pleasant experience through Northwood. Both Laura and Julia were great and very helpful as are all staff I have dealt with previously. A real credit to Northwood for having such lovely staff :o)

Jane Ryland The Trusted Agent

Extremely helpful and friendly

The staff could not have been more helpful, caring and pleasant regarding the sale of my elderly mother's home. They were sensitive to her situation; kind and respectful. They accompanied all viewings. Communication was excellent. Special thank you to Victoria.

Janice Johnston The Trusted Agent

Great service

This is my first experience of dealing with a letting agent. Julia has been friendly, professional and helpful at all times. The process of securing a tennancy was incredibly quick and efficient. She is very knowledgable about the service Northwood provide. Any questions she could not answer immediately, she found out the answer and replied very promptly. I would highly recommend Julia to anyone requiring an agent.

Gill Brown The Trusted Agent

Very helpful to a first time landlord

As a first time landlord I have found the Northwood team so helpful. Everything has been explained clearly and the staff have been very patient, as I dithered about not really knowing what I wanted to do! All communications have been prompt and I am very happy with the service given.

About Northwood - Newcastle

The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!

Our team

Sara Burtler
Michaela Burn
Victoria Skoyles
Wendy Forster
Julia Broadley
Laura Cheetham
Rebecca Long

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