Efficient, friendly, helpful staff

Helen and the team were super helpful when me and my boyfriend were searching for a flat. The whole process was really easy and simple. Fantastic communication and very friendly staff. Would highly recommend dclane to anyone!

Bad experience as first time buyers. Very unfriendly and pushy.

Not worth the 4.8 rating. They are nice at the beginning but they were very dishonest and one-sided. Avoid them if you can.

I would not recommend this company because when I reclaimed my property from DC Lane, it was left in such a terrible condition that it was completely unrentable and required thousands of pounds worth of work just to make it habitable again. They’ve attempted to shift the blame onto my previous management agent, but when the property was transferred to DC Lane, it was fully rented and in good condition.

DC Lane has mismanaged my property to the ground and have ended up having to sell my property as a result. After a claim for misconduct, I was finally compensated by the Property Redress Scheme. Do not use this company!

DC Lane has mismanaged my property to the ground and have ended up having to sell my property as a result. After a claim for misconduct, I was finally compensated by the Property Redress Scheme. Do not use this company!

My experience with DC Lane, a property management company that I would strongly advise against dealing with. Their communication and customer service practices are extremely poor, and they have a tendency to prioritize profit over tenant satisfaction. Here are some key points to keep in mind if you're considering doing business with DC Lane: Prompt Reporting of Damages: Document any existing damages upon move-in and report them immediately. DC Lane has a history of ignoring or delaying repairs. Maintain Your Own Inventory: Keep a detailed record of all your belongings. This will be crucial in case of disputes or property damage. Persistent Communication: Be prepared to follow up on your communications multiple times. DC Lane often takes weeks or even months to respond to inquiries. Set Clear Boundaries: Establish clear expectations and boundaries from the beginning of your tenancy. Be firm in your communication and do not tolerate neglect or disregard of your concerns. It's important to note that your deposit is a significant financial investment. DC Lane might and will withhold deposits, even for minor issues that might not nesssarily be 'out of your control' I urge you to proceed with caution and consider alternative property management companies. Your peace of mind and financial security are worth it.