My experience with DC Lane, a property management company that I would strongly advise against dealing with. Their communication and customer service practices are extremely poor, and they have a tendency to prioritize profit over tenant satisfaction. Here are some key points to keep in mind if you're considering doing business with DC Lane: Prompt Reporting of Damages: Document any existing damages upon move-in and report them immediately. DC Lane has a history of ignoring or delaying repairs. Maintain Your Own Inventory: Keep a detailed record of all your belongings. This will be crucial in case of disputes or property damage. Persistent Communication: Be prepared to follow up on your communications multiple times. DC Lane often takes weeks or even months to respond to inquiries. Set Clear Boundaries: Establish clear expectations and boundaries from the beginning of your tenancy. Be firm in your communication and do not tolerate neglect or disregard of your concerns. It's important to note that your deposit is a significant financial investment. DC Lane might and will withhold deposits, even for minor issues that might not nesssarily be 'out of your control' I urge you to proceed with caution and consider alternative property management companies. Your peace of mind and financial security are worth it.