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Manning Stainton - Morley

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Manning Stainton - Morley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

I rarely leave negative reviews, but our experience with Simply Conveyancing was so incredibly stressful and poor that I feel compelled to warn others. They acted as the solicitors for our buyers, and they managed to turn what should have …

review by Jake Mitchell

Reply from agent

We are sorry to read the content of your review, however as you have stated in your review, you are not a client of Simply Conveyancing. … More

1.00 /5

Avoid them if you want a quick efficient sale. I was the seller. The lawyer for the buyer was from simply property lawyers. She …

review by Hassan AR

Reply from agent

We are sorry to read the content of your review, however as you have stated in your review, you are not a client of Simply Conveyancing. … More

1.00 /5

Recommended by estate agent but I would not recommend. They are so inefficient. The solicitor assigned to me was on holiday twice over a week each time. It took them 2.5 weeks to respond to the queries received from the other party. …

review by Emily Bestly

Reply from agent

I am sorry to read about the poor service you have received, however, we are unable to identify you on our systems. … More

1.00 /5

Had put in for a few rental properties with Manning Stainton where we had 0 contact from them for 6 weeks. Where both properties had been reduced. After emailing them a few times we received a reply stating they was short staffed. Within 20 minutes we had been booked for viewings. One of which was a property we was very interested in and hopefully looking to take the property however due to Manning Stainton not contacting us for several weeks before the property had since been taken. Very little communication from them

review by Daniel Hayes

Reply from agent

Thank you for taking the time to leave your feedback. We're sorry to hear that you were disappointed with your experience and apologise for the frustration caused. When we receive a rental enquiry, an automated email is sent containing our Renters' Guide, which explains our application criteria and the rental process. If applicants meet our criteria, we ask that they contact our office directly so we can discuss the next steps and fill out pre application forms to then arrange viewings where appropriate. We can see that you were able to view a couple of properties with us. We're sorry if you feel that you missed out on a property you were particularly interested in and understand how disappointing that can be in such a competitive rental market. Demand for rental properties remains exceptionally high, and our lettings team is handling a significant volume of enquiries, which can unfortunately impact response times. We appreciate your patience and understanding, and we hope you were able to secure a suitable property elsewhere. We wish you all the best in your new home. Please reach out on the number, 0113 220 3465, if you have any further questions or queries.

1.00 /5

I inquired about a property at least twice and never get back to me, this is every property that I inquire with them never get back to me never ever want to get back to me all because we're on benefits. I will never lose his agency ever again thanks a lot for discriminating me.

review by Chris Muphy

Reply from agent

Thank you for taking the time to share your feedback. We're sorry to hear that you feel disappointed by your experience. All rental enquiries automatically receive our Renters' Guide, which explains our application process and eligibility criteria. If, after reviewing the guide, applicants believe they meet the criteria, we ask that they contact our office directly so we can discuss the next steps and send details off to fill out a pre application form. I can see on our system we did send you the renters guide on the 12/5 but I cannot see we had any further contact from yourself. We would also like to reassure you that, as a member of Propertymark, we are fully compliant with all relevant legislation and do not discriminate against applicants based on whether they receive benefits. Our affordability assessment is applied consistently to all applicants and requires an income of 2.5 times the annual rent if a single applicant and this is halved if the application is joint, regardless of the source of that income. This is explained within our Renters' Guide. We would also respectfully clarify that I cannot see anything included within your enquiry to indicate that your income was from benefits, so we were not aware of your circumstances, and this did not form any part of our handling of your enquiry. We're sorry if there has been any misunderstanding regarding our process, and we wish you every success in finding a suitable home. Please reach out on the number, 0113 220 3465, if you have any further questions or queries.

1.00 /5

I wouldn’t recommend this estate agency at all. Me and my boyfriend applied to rent a flat through Manning Stainton and were told everything looked good. Then out of nowhere they said the landlord “wanted more people to view” and didn’t …

review by Mantas Skridliauskas

Reply from agent

Hi Mantas, you passed our criteria check but it's a common occurance for landlords to want to take further applications. Regarding discrimination, this would be impossible as we don't disclose anything of a personal nature to the landlords, … More

1.00 /5

Despite rental property being empty they will not book a viewing. Using lie about the reference criteria not being able to pass. I use goodlord myself and know the criteria. Landlord be aware your house might be empty for a while.

review by Izzy C

Reply from agent

Hi Izzy, As explained in branch, our referencing process includes an affordability check, which requires an income of at least 2.5 times the monthly rent in order to … More

1.00 /5

Got me the worst Landlord... 1 year gonna be super toxic in my life. Stayed 20 days in hotel as they messed up my moving date. May be I am paying for my sins in past life by choosing them.

review by Kshetij Moitra

1.00 /5

Landlords lose money and tenants don’t know when they can move in. People reply to email as and when they feel like, communication is pretty awful with customers and internally between each other. Doesn’t seem that they really know how to run a business to be honest. Customer service is a joke and I’ve called multiple branches and seems this is embedded into their culture. If they do eventually decide to answer the phone, good luck trying to find anyone who actually wants to help, provide next steps and backup properties. Apparently this doesn’t come naturally to probe for any of the above, you will have to fight a lot to just understand how they’ve decided to run a business and for them to give you a solid answer on anything. Generally an unprofessional agency which I will not be using again. And after looking at their social media platforms it also looks like it’s a sexist company too. I feel sorry for anyone that works there, because generally everyone I’ve spoken to has been miserable and unhelpful. Don’t waste your time, go anywhere else or rent privately. Job will be done quicker and you’ll actually know what’s going on.

review by R L