They are the worst Estate Agents I've been with they are very pushy I rented a property from them for about 4 years nearly and bray on door if you don't answer for example if I've done a night shift and tell them not to come round at a particular time they still come round and try let them self in there's been times when I went shopping and come back to them in the flat . They take a fee and bond plus 1 months rent upfront when I told them I had to move out they didn't give me chance to get anything sorted before trying to move someone else in I cleaned the flat and made them aware of any problems I also sent photos to the landlord they checked the flat and slapped a big bill on to of not getting my bond back they even charged me for damages to my own furniture and a charge for removal of my own furniture I found that they was heartless about the fact it made me homeless with no money I would strongly suggest not to use this company

Poor experience. Ordered an item that I wasn't happy with when it arrived. No attempt to remedy the situation and I am not the only person who has had this identical issue from within my organisation.

Terrible letting agents! Had nothing but issues with them during our 9 year tenancy. Very poor at carrying out repairs - as an example, we waited 3 years for a shower cubicle to be repaired. I will not use this company ever again!

Terrible service from MS Morley. Andrew the Manager came to put our house on the market. Said a figure for it, we thought that was too high to which he promised that if our house was under valued he could fight it because ‘he sells loads of homes that come under valued and he uses variables of local houses to fight and win.’ House got under valued by 15%. No one couldn’t care about challenging the valuation. The after sales lady (who was the only decent person from this company) stated ‘they never challenge a valuation so I don’t know why they said that.’ We & and the buyer had to meet in the middle as we needed to act quick on our house sale in fear of losing our dream house. MS get their customers by lying. That’s what happened here. MS also over charged us, they charged their fee at the original selling price, not the price of the final sale. Complained to the Managing Director about the lies from Andrew and the over charge to which he denied both after an ‘investigation’ Took our complaint to the Ombudsman who decided in our favour and confirmed we had been over charged and agreed that the variables had never been challenged! Terrible customer service from day one, rude teams from branch up to top bosses. Never using again!

The worst agents in Leeds, Does not respond to emails, booking a viewing with them is such a waste of time. They make booking a viewing necessarily over complicated and difficult unlike other agencies who keep the process simple and straightforward. they ask you to fill forms after forms.. Ask you certain questions and say (we'll check with the landlord and get back to you).. LIARS!, they never get back to you. Some of their rental properties can remain their site and other sites zoopla despite being let agreed. Why mislead people for. Such incompetent and unreasonable fools!

WARNING TO RENTERS: this estate agency will attempt to claim large fractions of your security deposit regardless of the condition of the property when you vacate. If you must rent through them, ensure you take detailed photos of every room including any and all dirt, damage or disrepair. Note each of these in your 'check-in report' and take a picture or a scan of it for your own records before returning it to the agency. If (when) the agency attempts to wrongly claim against you I strongly suggest creating a detailed dispute and submitting it to the Tenancy Deposit Scheme. The scheme awarded 70% of the deposit back to us after the agents attempted to claim 80% of our deposit with spurious justification.NegativeResponsiveness, Quality, Professionalism

Terrible company for renters. One of the rooms was covered in mold for a full year before it got fixed, and …

WARNING TO RENTERS: this estate agency will attempt to claim large fractions of your security deposit regardless of the condition of the property when you vacate. …