All the staff at Northwood are absolutely brilliant! It was a very quick move, but they answered every question I had about my new home and were incredibly kind and welcoming. Thank you to Davinia, Graham, Anita and crew!!

The maintenance team are excellent. Very quick to respond to issues and go out of their way to make sure they are fully resolved. Vasty is especially helpful and professional.PositiveResponsiveness, Professionalism

I found Neil very efficient. My house went back on the market on a Wednesday. By the following Saturday he had arranged 9 viewings which resulted in an offer for the full asking price.

We have had a brilliant experience with Northwood's in Newport Pagnell, When first approached I thought how could a letting agent help sell our property? but thinking about it they have a lot of experience with properties really. Our bungalow sold very quickly and with minimum fuss, I would recommend them to anyone.

"I’ve been with this ..."

I’ve been with this agency for more than 2 years , never had problems , the only 3 stars it’s because I wait to long for my deposit to be returned and that was very frustrating.

Quite expensive admin fee of £450. Very friendly staff but later realised that we were hardly given that much information on the property we were going for re: working appliances, use of heating. Wanted to move in within a week but then had to chase them within the last few days to see what was going on. But we got there in the end. Northwood from my experience are just a brief introduction to your landlord. You pay, complete your checks and references, then they give you keys and an email address and send you on your way.

I rent a property through northwood and I have nothing but problems and bad service. Very disappointing.

I have had the worst experience with Northwood. They left us with leaks in our ceilings and no living room light for over a year, the oven and hob were thick with grease when we moved in, the extractor fan was mouldy and the balcony was never cleaned as promised for 3 years. They just continued to pass the buck onto the maintenance company and blamed it on them, when Northwood have an obligation to take care of their tenants. Nothing was done and the rent just kept increasing. Our neighbour next to us (from the minute she moved in) had two noisy shitzhu’s (breaking the contract entirely) and still has not been evicted, Northwood just kept on dragging their feet. There were many many other issues with this company that we experienced throughout our tenancy. Which I took up with the JVS show. Upon departure there were a couple of surfaces that needed wiping down, and they billed us with a £100 cleaning fee, they’re also charging us £50 for a key fob that you can get on Amazon for £6. STEER CLEAR.

LANDLORDS BEWARE! I STRONGLY URGE YOU TO RUN A MILE FROM THIS AGENCY. I handed over an extremely well maintained property to Northwood and 2.5 years later I got back a filthy, mould ridden, damaged property and a garden pushed to the brink of extinction. An impressive sales pitch from Davinia Taylor and Graham Hill to win my business was the only thing Northwood did competently in the 2.5 years I had the displeasure of working with them. See attached example - I handed over a lush green lawn, here's what I got back (which Northwood deemed 'Fair' in their checkout report). 1. Their vetting and referencing process of tenants is completely unfit for purpose and they will happily place difficult tenants in your property. I quickly began to receive complaints from neighbours about my tenant. When the tenant eventually moved on to rent another property from Northwood, I was not asked to provide a reference (I guess that says a lot about the due diligence they invest in their referencing process). 2. They are unresponsive (it was not uncommon for me to wait three days for an email response) and they are often abrupt when they do communicate. 3. They are completely incompetent at overseeing even the most basic property maintenance - ironically forgetting about some key tasks and in other cases duplicating them (they serviced my boiler twice in 6 months, and billed me for it, of course). I never received an inspection report unless I requested it. The catalogue of errors and incompetence is too lengthy to list here, but know that after 2.5 years I estimate I spent 90+ hours either dealing with Northwood's errors, chasing them for responses or completing remediation on my property as a result of the tenant they placed. Ironically for the pleasure of this service they will charge you around 50% more than other local agencies. I have since come to learn from other landlords that there are some trustworthy, reputable local agencies based in Newport Pagnell. Do yourself a favour, learn from my mistakes and run a mile from this chaotic and stress inducing operation.

Bad experience, I call for rent property after view,talk I will send e-mail for apply holding deposit ,not happening, call against 3 hours,spoke is gone,no advise or call for advice.