Quite expensive admin fee of £450. Very friendly staff but later realised that we were hardly given that much information on the property we were going for re: working appliances, use of heating. Wanted to move in within a week but then had to chase them within the last few days to see what was going on. But we got there in the end. Northwood from my experience are just a brief introduction to your landlord. You pay, complete your checks and references, then they give you keys and an email address and send you on your way.