I have used Northwood on many occasions over the years to rent out my properties. The service provided is second to none. I have always dealt with Catherine, she knows the market well and always finds me perfect tenants. I can not recommended Northwood enough, Thank you Guys

I have been renting with Northwood for several years now, and cannot fault the service. The Senior Lettings Negotiator, Catherine found us the perfect home, in what was a smooth, quick and stress-free process, all of which Catherine handled in her stride, keeping us updated at every step of the way. To this end the communication from Catherine and her colleagues was first rate, making us aware of what was happening and what the next steps would be, and the time-frames that I could expect. All in all a fabulous service which I cannot recommend enough.

Thanks for a really professional service - and love the rent guarantee!

All the staff at Northwood are absolutely brilliant! It was a very quick move, but they answered every question I had about my new home and were incredibly kind and welcoming. Thank you to Davinia, Graham, Anita and crew!!

The maintenance team are excellent. Very quick to respond to issues and go out of their way to make sure they are fully resolved. Vasty is especially helpful and professional.PositiveResponsiveness, Professionalism

I found Neil very efficient. My house went back on the market on a Wednesday. By the following Saturday he had arranged 9 viewings which resulted in an offer for the full asking price.

We have had a brilliant experience with Northwood's in Newport Pagnell, When first approached I thought how could a letting agent help sell our property? but thinking about it they have a lot of experience with properties really. Our bungalow sold very quickly and with minimum fuss, I would recommend them to anyone.

Quite expensive admin fee of £450. Very friendly staff but later realised that we were hardly given that much information on the property we were going for re: working appliances, use of heating. Wanted to move in within a week but then had to chase them within the last few days to see what was going on. But we got there in the end. Northwood from my experience are just a brief introduction to your landlord. You pay, complete your checks and references, then they give you keys and an email address and send you on your way.

I rent a property through northwood and I have nothing but problems and bad service. Very disappointing.

I recently contacted Northwood about an issue which is ongoing and not being treated with the urgency it deserves… A Tennant that was living at one of their managed properties decided they didn’t want their pet rats anymore when moving house and decided to let them free in the street. These rats have caused chaos, and have been seen running around 6 other properties in the street. Having 2 young sons, I have been unable to let them play in the garden over the last few weeks when we’ve had beautiful weather. We initially spoke to the tenants just before they left, they caught the black rat but still left the property with the white rat on the loose! I noticed a member of the Northwood team had turned up at the property to show a potential new tenant round. I knocked on the door and asked him if he could come round after to speak to me about an issue I had. The man I spoke to (unfortunately didn’t get his name) was very empathetic and told me he’d come and catch the rat the following day. I believed him but unfortunately this hasn’t happened. In hindsight, I should have spoken about the rat in front of the potential tenant as it may have forced them to actually do something!!! There’s been lots more contact, from my side, but Northwood have been very unbothered and have even asked me to catch this myself by putting poison down. Not really a sensible suggestion when I have 2 young children. A professional needs to be instructed to capture this rat, not me!!!! Or even better, the original tenants could actually come back and collect their pet. There is still no resolution to this. Currently all members down our street are scared to open any doors in the boiling heat incase we get any new lodgers… Very poor from you, Northwood.