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Nicol & Co - Malvern

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Very efficient and friendly service.

Reply from agent

Hi Karen, thank you for your 5* review of our Malvern team; great to hear they were very efficient and provided a friendly service. They're always happy to help!

5.00 /5

Nicol and Co are the only estate agents I have encountered who phone regularly to check how my search is going. They really know what I am looking for and are very proactive in helping me find it!

Reply from agent

Hi Paula, thank you for your 5* review of our Malvern team. It's great to hear that the team are pro-actively reaching out to help you with your search and will be more than happy to support you with anything else.

5.00 /5

Friendly, efficient and pro-active. I have nothing but good to say about the service provided by the team in Malvern. Ellie and the team could not be bettered.

Reply from agent

Hi Gareth, thank you for your 5* review of our Malvern team. It's great to hear that they were friendly, efficient and pro-active and the team could not be bettered. They are always happy to help!

5.00 /5

Great experience selling my flat with the Malvern team. This is the second time I have used them and will never use anyone else. Nicol & Co have nailed team work. Ellie did a great job with the valuation and overseeing the viewings. The team were very quick with communication and providing feedback. The period between getting a sale agreed and exchange was made so much easier with Kat. Again she kept communication flowing between me, my buyer and all solicitors. A few issues came up and I would not have been able to have dealt with them without her help. A genuine thankyou to all the team at Malvern.

Reply from agent

Thank you for giving us 5 stars and mentioning our team members, We are really happy to help you.

5.00 /5

Thank you to Alexandra and the team for helping me and my partner buy our first home together! We’ve had 5* star service from all the team so far during our purchase.

Reply from agent

Hi Elli, thank you for your 5* review of our Malvern team and Alexandra. It's great to hear you've had a 5* service from all the team and we're really pleased to help you with the purchase of your first home together! The team are always happy to help!

5.00 /5

Nicol and Co were fantastic with our recent house viewings that we have had with them. Lauren in particular, who showed us around two lovely homes, was very friendly, accommodating and brilliant with updating us on suitable properties. Thank you very much for all of your help and time, we really appreciate it and we will definitely be using you again in the future! Hannah & Leigh

Reply from agent

Hi Hannah, thank you for your 5* review of our Malvern office and your fantastic comments towards Lauren. It's great to hear she was very friendly, accommodating and brilliant on keeping you up to date with suitable properties. Lauren and the team are always happy to help!

5.00 /5

I've dealt with quite a few estate agents in my life, including probably every single one in Malvern and hand on heart I could say that Nicole and Co agents have stood out. I ended up buying through them but was also considering selling through them - they were the most thorough with the explanation of the selling process, felt very very easy and friendly to deal with and provided the 3D models of the house which other agents(at least at the time) didn't. Would have definitely used them for selling if didn't end up selling within our family. The buying process was made MUCH easier by them compared to my previous experiences, they kept the eye on the ball on my behalf better than I did! If I was too busy to call my solicitor, they did it :) I am really grateful. Everyone (Kat, Eleanor) was very responsive and great but special thanks to Lauren from me from being pro-active and fitting a viewing in for me which resulted in me buying the house which feels like it was made especially for me 💞 The buyer's present box was such a special touch and something I didn't expect at all since their client ultimately was the vendor. I am a sucker for presents anyway, but it was beyond thoughtful, a combination of practical items which when you just moved you might have no idea where they are (toilet roll and paper towels), useful bits like keyrings etc and luxurious fun items like posh salt and tea and interior magazines, whoever came up with that idea is a genius :). If you want an easy, efficient and friendly experience when dealing with property, go with Nicol and Co. Well done, team, I think of you with gratitude in my new house 🙏

Reply from agent

Hi Elena, thank you for your amazing 5* review and thank you so much for taking the time to share your positive experience with our team in Malvern. We are absolutely thrilled to hear that your interactions with our team, especially with Lauren, were positive and that you felt supported throughout the buying process. Your kind words mean a lot to us and it's great to hear you loved your moving in box too! Congratulations on your new home, and we're truly grateful for the opportunity to assist you in finding the perfect property. The team are always happy to help!

5.00 /5

We have been searching for a property for a number of years with no success. Throughout this period Nicol and Co have been the only estate agents who have kept in touch with us, phoning on a regular basis to ask how our progress was going and sending us properties on a regular basis that they thought we might like. Lauren, in particular, has constantly been helpful; always cheerful and friendly even when we finally bought through a different estate agent. We have assistance from Nicol and Co., that we felt went above and beyond their remit. We would highly recommend them.

Reply from agent

Hi Jacqueline, thank you for your fantastic 5* review and high recommendation of our Malvern team. It's great to hear that they have kept in regular contact with you, especially with progress updates. Thank you for naming Lauren too has being constantly helpful, cheerful and friendly throughout, your comments will have made her day. Should you need anything, they're always happy to help!

5.00 /5

We recently visited a prestigeous property in Ledbury. Our agent was a vey pleasant young lady called Lauren, she was very proffessional and polite. We had a few queries about the property which she followed up and got back to us within a few hours. I would be happy to have her represent us should we decide to sell a property.

Reply from agent

Hi Rod, thank you for your 5* review of our Malvern office and for naming Lauren. Her professionalism, politeness, and prompt response to your queries are qualities that we strive to maintain as a standard in our service. The team are always happy to help!

5.00 /5

Whilst looking for property in Malvern I was lucky enough to view through Nicol and Co. I had already heard glowing reports of them from my son and his wife who bought and sold through them 2 years ago most successfully. My main contact was Lauren. She was polite , helpful and patient whilst I viewed. There was always a follow up call. Unfortunately, the property sold a few days before my own sale. Despite this Lauren still followed up on my progress. I think this company go above and deyond in their client care and would unreservedly recommend them.

Reply from agent

Hi Gilly, thank you for your 5* review of our Malvern office and your high recommendation. We are thrilled to hear that you had a positive experience while looking for property in Malvern and that you were lucky enough to work with us. It's especially heart-warming to hear that your son and his wife had a successful experience with us two years ago and recommended our services to you. We're delighted that Lauren provided you with polite, helpful, and patient assistance during your property search. Our team takes great pride in ensuring our clients receive the best service possible and are always happy to help!

Contact details
Sales Phone:

01684 201320

Lettings Email:

lettings@nicolandco.co.uk

Opening hours

Unknown

Address

61 Court Road, Malvern, WR14 3ED, UK

Our company You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.

Our team

No team information available

No memberships information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

No memberships information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available