Trading places did an excellent job in selling our house. In particular Jen was professional and very knowledgeable. From initial marketing to ensuring the sale went through to completion in a timely manner they provided a top service. Thank you
My husband and I were unfortunately in the middle of a very tricky chain with the people below us turning out to be very trying in terms of late delivery of payment, contracts and even exchanging/completeing. Throughout the process Jen at Trading Places was always on hand to be helpful and pass on relevant information to the couple we were buying from. Thanks to Trading Places were were able to secure our dream home. We would highly recommend to friends/family in the future.
Trading Places delivered excellent customer service, in particular Jamie. Jamie was helpful and patient from the moment we started looking at the property to the moment we got our keys. He was always very prompt in responding to emails with any questions we had. When we got the keys, we were gifted a housewarming gift (lucky bamboo plant) from the agency, which was really thoughtful and kind. We were also given vouchers to sample local restaurants, the day after we got our keys Jamie noticed one of the restaurants we had been given the voucher for was closed for refurbishment and emailed to inform us so that we could come in to the office and he could change the dates on the voucher, so that we could still use it. Overall, Jamie exceeded our customer service expectations and we will definitely be recommending Trading Places to all our friends and family. Highly Recommend!
Our experience with Trading Places were as buyers and was a positive one. We predominantly communicated with Jen who managed our purchase, who was calm and knew the area well. She understood the type of property we were looking for and was instrumental in helping us throughout the process. The office has a small number of experienced staff, who all knew of our case and could help to provide information and move things along when Jen was not in the office, which helped to minimise delays. We felt that communication was responsive and purposeful, with the team managing to remain polite and manage the anxiety/stress of the process which we found very helpful and indeed not always our experience with other estate agents we have used! Overall we would highly recommend Trading Places, thank you for all of your help
Thank you to Jen and the team. A professional, friendly service and perseverance in selling our family home. Collins Family.
Wonderful experience renting through Trading Places, in particular Jamie Gordon.
Have been renting via this agency for over 5 years - prompt in responding, reliable with arrangements - in general, just a very helpful and great team to deal with - especially Jamie, Gary and Steve - you have been fantastic!
Extremely professional, welcoming, everything run smoothly, lovely polite agents without being pretentious or fake. Helpful with any little problem. This is how an estate agency should be running.
Highly recommend Jamie Gordon. Always gives excellent advice and is very knowledgeable in the lettings market. Very efficient and always answers any queries/questions promptly.
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46 Church Lane, London, E11 1HE, UK, E11