Our experience with Trading Places were as buyers and was a positive one. We predominantly communicated with Jen who managed our purchase, who was calm and knew the area well. She understood the type of property we were looking for and was instrumental in helping us throughout the process. The office has a small number of experienced staff, who all knew of our case and could help to provide information and move things along when Jen was not in the office, which helped to minimise delays. We felt that communication was responsive and purposeful, with the team managing to remain polite and manage the anxiety/stress of the process which we found very helpful and indeed not always our experience with other estate agents we have used! Overall we would highly recommend Trading Places, thank you for all of your help