I've had a bit of a mixed experience with them. when I was buying a place Stow Brothers were ok. But before that, when I rented a place, I found them disappointing. They seemed keen to get people to outbid each other, whipping up a frenzy to encourage inflated prices. It was actually unpleasant. In the end I went with a different estate agent for that, and had a better, calmer experience.

Not very responsive on the phone.

Advert on rightmove was littered with mistakes... only interested in making a quick sale. Millenial mavericks riding the suburban property boom!

Undoubtedly Stow Brothers are slick marketers and certainly pull in the punters. (Pre-Covid, viewings were uncomfortably packed). But as a buyer there’s little sense anyone’s taking a particular interest in you. Jumping straight to ‘best and final’ offers isn’t a great policy, nor is failing to contact you when a house you failed to get is back on the market, because they’ve decided they know what level of offer you’d put in the second time round and dismiss you! My experience once I was successful with an offer was poor. The sales progressors provided no help with the difficulties of being in a chain. At one point mine seemed close to collapse – but If I found anything out it was only through being contacted by my vendors. Direct communication with them became vital. I got no updates even when there was a frustrating delay for a whole week before exchange. If I was a seller I’d be concerned I could lose a sale because of poor liaison with my buyer; as it is I’m pleased I wasn’t the one paying Stow.

I'm a local landlord (and resident). I hate to knock a local business but we were hugely disappointed by the experience we had from Stow Brothers in managing our block of flats. It was bad enough at the time, including failing to make us aware of the new licensing regulations that were coming in, despite knowing we wanted everything done by the book. However it was only when we needed to regain possession to carry out extensive renovations did it become clear quite how inept they'd been, including signing one tenant up with the FORMER agent listed as the landlord, hugely delaying the eviction process and leaving empty properties as we couldn't upgrade them until the entire building was empty, as we wanted brand new wiring and plumbing etc throughout. Their terms exclude liability for their negligence, and when challenged they wouldn't remove this. With hindsight that should have rung alarm bells. Maybe our experience was a one off but it really wasn't good.

I rented with Stow Brothers for three and a half years in Walthamstow. I would not recommend their Property Management service, largely because there is no service. Whenever we raised problems with the property, including a serious, systemic mould issue, a failed gas safety certificate and dangerous wiring, we were always given the run around. They take an exceedingly long time to respond and never provide updates. When they do send a contractor round, it takes the Property Manager so long to act on the recommendation that a second contractor then needs to be sent for an up-to-date quote, and so no work ever gets done. This may be partially the fault of the landlord for failing to respond in a timely manner, but the Property Manager's job is to ensure that both parties abide by the contract. The Stow Brothers never made any attempt to speed up the process of repairs and instead made it very clear through their actions that their priority was the financial benefit of the landlord and not the health and safety of their tenants. In desperation we were forced to report the landlord and Stow Brothers to both the Mayor of London's Rogue Landlord Scheme and the Waltham Forest Selective Property Licensing Team for breaching standards.

I’m not sure how stow brothers are getting good reviews. We purchased our property through them and they were terrible. Completely unprofessional approach by the stow brother sales department . They refused to assist with enquiries that …

Very poor experience. Made an offer on a rented property. Agent pitting tenants against eachother to offer more than the asking price. Poor estate agency practices going on here. This is why the new laws are coming into place. Agent didn’t even respond to emails chasing about offer. Waste of time.