I'm a local landlord (and resident). I hate to knock a local business but we were hugely disappointed by the experience we had from Stow Brothers in managing our block of flats. It was bad enough at the time, including failing to make us aware of the new licensing regulations that were coming in, despite knowing we wanted everything done by the book. However it was only when we needed to regain possession to carry out extensive renovations did it become clear quite how inept they'd been, including signing one tenant up with the FORMER agent listed as the landlord, hugely delaying the eviction process and leaving empty properties as we couldn't upgrade them until the entire building was empty, as we wanted brand new wiring and plumbing etc throughout. Their terms exclude liability for their negligence, and when challenged they wouldn't remove this. With hindsight that should have rung alarm bells. Maybe our experience was a one off but it really wasn't good.