This estate agency is an absolute joke. I have had countless issues with them from lack of cooperation, outright lying, no urgency to resolve issues, rudeness and I can keep going on. They are here only for a quick buck, they don’t care about anything else. If you plan on doing business with these guys please stay FAR FAR away from them. If I could give them 0 stars I would.

Terrible experience with this agency, bad service and no support during tenancy. Ridiculous charges in the end of tenancy.

Nothing but lies the workers take like 5 hours to fit one door constantly moan about rent and what ever else but when they need to refund a tent they say they ent got it just enough update they think they can’t take 336 pound for a door that had to be replaced and no way does a door cost that much even no the police took the door of and said they would pay it but still robbed me for the money even when I suffer mental health to and that’s why the door got kicked of but think it’s right to do what there doing

I am writing this review to share my experience with Wentworth Estate Agents. I found a property listed on RightMove on 07/06/24 and promptly contacted Wentworth to arrange a viewing. Due to my work commitments as a doctor, I was only available to view the property on 13/06/24. On the morning of the 13th, I received a call from Wentworth Estate Agents, which I could not answer as I was busy with patients. Shortly after, I received a text message stating that my viewing for later that day had been cancelled. Surprised, I contacted them to understand what had happened. I was informed that they had received six offers from previous viewings and had decided to take the property off the market. I spoke with Andy and expressed my disappointment, explaining that I was one of the first people to book a viewing. He seemed neither concerned nor apologetic, stating that this was the vendor's decision. I expected more from a reputable company, but it became clear that they are more interested in making quick sales than acting transparently and fairly. They should have honoured all the scheduled viewings before accepting offers. I requested to speak with the managing director and was told by Andy that he would pass my message along. However, over two weeks later, I am yet to hear back. I strongly discourage anyone from doing business with Wentworth Estate Agents.

James is rude and unhelpful. Sides with abusive landlord. Absolutely no help when trying to contact landlord for repairs. landlord hasn’t addressed repairs from 3 years ago and refuses to accept calls claiming he is sick. Told James landlord left threatening voicemail and he said he didn’t care. Beware all they do is collect money then they become aggressive and impatient when the renter is going through hardship. (I’ve been patient with a their rogue landlord for 3 years.. after being hospitalised for 3 weeks the rent was 6 days late before I started receiving threats and James switched up personality) Addition. James is a liar just like the landlord. Like I said I have proof of all communications with the landlord. I have recordings of James admitting the landlord is difficult and sharing personal details with me. I had been taking calls in regards to the property as my mother did not have time. James has admitted to speaking to my mother on many occasions so now this switch of energy is very weird. He claims a 3 year tenancy which my mother has NOT been there 3 years. The contract ended in 2023 and there has been no renewal. James realises they have no legal power and now has resorted to lies to save his “reputation “. He should NOT have shared information about the landlord with me if I’m not the tenant. Not very professional at all. Both James and the landlord have admitted that he got into a physical altercation with the previous tenant at the end of a 10 year tenancy. Clearly the landlord has form for this so beware of Martin Hatfield as a landlord and James Charlton as a liar. Along with the saved recording of the landlord talking about “harming” me I have all the proof I need to know I’m telling the truth. Saying you “dont manage the property” but you don’t believe about any maintenance issues? Absolutely ridiculous and a flat out lie. There’s a full detailed log of everything wrong with the property after move in so I’ll be interested to see where the lies are. From a wardrobe that has not been able to be used since move in. To the terribly painted walls and piss poor repairs? Or the hall way radiator that has never worked a day since move in.

Shocking..made an offer for a house on scar lane sales assistant Oliver who called me back and told me that my offer had been ACCEPTED l then returned my proof of funds ect arranged for a solicitor all ready to go..two days later Oliver …

Unfortunately we had a very bad experience with Streets Ahead South Norwood. We were interested in a property that they managed, and someone got in touch with us (I won't name any names). This person arranged a viewing for us, but when …

I rented with them sometime ago and they are the worst letting agency probably in the world. A long story short, their staff has high turnover, they work with the worst landlords some of them cannot even rent legally the property. …

DO NOT RENT WITH THEM! they have terrible service and are very rude, if your house is broken into they will not send anyone round to secure the place and will leave the door unlockable so it can just be pushed open also they will not be …