Out of nowhere they decided to spam me. I hope it's worth it.
UPDATE to my below original review: In reply to Neil’s reply, I have text and called with Megan who he put me in contact with yet she doesn’t reply. Neil, I have also texted and called you …
Horrible experience with awful sales people. Told 4 times they would answer my queries, still didn’t get back to me. Palmed off by switchboard members and never able to speak to the sales team. Don’t waste your time with this company.
Horrendous experience with this company. They were managing a property we were letting through them and on arrival not electricity gas and the alarm was beeping 24 hours a day. Loose carpet causing me to fall down the stairs. Three weeks later nothing has been rectified. I have had to pay out of my own pocket to deal with most issues. Stay well away.
DO NOT USE!! Absolutely disgusting behaviour with the letting agent Jon and when I put a compliant through they try to excuse it or ignore the horrible behaviour of the letting agent. Stating we mislead them because we did not state that my partner will be viewing the property on my behalf (which all letting agent that we used except this one did not have a problem with) because I live 4 hours away. They should have at least told us that this is actually company policy (which they refuse to show). In fact this is actually endorsed by the owner of the company. I guess this disgusting behaviour is also endorsed by the owner as the “investigation” states that Jon will actually be disciplined if this didn’t happen.
After promising us a property, we lost out to someone else, seemed like they used us to bump up the price.
I’m looking for a place to rent for myself and for the 4th time I contacted them about a property they told me it was available I asked to view it and they never got back at me, this had happened first time in February and now again. Plus a …
HUGE RED FLAG!!! Try to avoid at any cost. Totally unprofessional, took us 4 months to get our deposit back. And this was just a rotten cherry on the top of a bitter cake. The whole period of renting woth them was absolute nightmare. Their …
We found a house to rent through this company one year ago. Enzo’s customer service at the beginning was very professional, but apart from that, trying to cooperate with this agency has been a nightmare. Missed appointments, lack of communication, rude behaviour - it even got to threatening from their side at the end of our tenancy agreement (just because we wanted to move out on the date that we were entitled to). They haven't returned our holding deposit on time nor replied to our emails, which was sadly not surprising to us, so we had to get other authorities involved. I do not recommend dealing with this estate agency.
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4 - 6 Westow Street, Crystal Palace, London, SE19 3AH, London, UK, SE19
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