It’s interesting to note that the positive reviews here appear to have been posted by companies/individuals that Ringley have worked with. It seems they have seen how poorly the general public rate them and have asked their friends to leave some nice reviews to bump the average up... We’ve owned our flat for two years and trying to get anything useful out of Ringley has been an absolute farce. The service charge was late last year, and a month before Christmas (great timing) we were issued a bill for two lots of charges amounting to over £1000. They offer no options for splitting the payment or paying throughout the year so it was a huge hit to our finances. We have also just received a bill asking for over £250 more because they under-estimated on the service charge. We were given no prior notice of this and the due date on the bill was two days before the envelope was even delivered (which seems to be common practice for them). One of our fire doors has been permanently locked for over a month and despite multiple emails from residents asking for them to look into it we didn’t receive any acknowledgment until two days ago. Apparently even the tragedy of Grenfell isn’t enough to spark a sense of urgency in the good people at Ringley...

I own a flat in central London and Ringley are meant to be managing the block. I had an issue with water leakage/penetration from the exterior and have been chasing them for over 6 months now and I've been passed from one person to another without and action or responses. I've tried to contact people at all levels including the MD and no one cares to respond. Don't let the website and marketing fool you - this is a very poorly run company that really does NOT CARE about clients or service. The only thing they are good at is charging you and demanding their payments.

If I could give zero stars, I would. Like many other homeowners/leaseholders, I have had nothing but terrible and unprofessional service from Ringley all whilst they continue to increase their service charge prices. If I were to buy a property and saw Ringley as the property management company, I would consider not buying it at all. Their staff have no interest or knowledge of the properties they are managing or their own management policies. I’ve been attempting to get the same issues addressed for years with no success. They are utterly useless and the worst company I have ever dealt with.

Dreadful property management service. Don't use the.

Clearly a bunch of shysters that will hopefully be put out of business before too long.

One of the worst customer service I had to deal with. I was sending couple of emails in a row to general manager but all of them were ignored. They don't help with any issues as suppose to. I would never recommend this company to anyone

Extremely poor. They manage our block in Tufnell Park and don't vet the quality of contractors etc, so reported works just never get dealt with. Not sure why we pay them (other than to send out invoices and chasers).

I would actually seriously consider not buying a property if I found out Ringley's were the managing agents. They are absolutely appalling and dreadfully unprofessional and incompetent. Whoever uses them should get in the auditors - in my opinion they are little more than thieves.

What it's like to be a tenant: In an emergency you call their office. They tell you they've not managed your property for 3 years which you know is a lie but they persist and tell you they don't know who manages it now. This is one story of MANY. I've never experienced a company so consistently incompetent.

Prospective homeowners beware! This management company is extremely slow (if ever) in fixing the issues present in their 'managed' properties. Avoid them like the plague if you are not already saddled with them. Their managers are experts at buck-passing and are rude/irritated when you have the temerity of chasing them up by phone or email. All the positive reviews here are from their suppliers, which makes sense since the only service that they ever provide is mailing you the bill for the management payment, a service that they provide terribly. I would give them no stars if possible, but sadly this is not to be.