The John Payne staff were very helpful and communicative.

Very efficient and friendly staff who go out of their way to keep you in touch and provide a first class service. We were very pleased that they handled our rental and sale. Malcolm and Hattie Read.

When people think they can use an on-line estate agent - wait until you hit a glitch, followed by another glitch! This is when the experienced professional earns their commission and calmly reassures everyone and makes a few strategic calls to sort the problems out. Thank you Matthew and team at John Payne Lee - job well done!

Chris Wadeson at John Payne handled out purchase of a lovely house in Lewisham. He was attentive, professional and supportive throughout. I wouldn't hesitate to use John Payne for the sale of our property (not that we intend to sell for some time). Thank you

We first dealt with John Payne when we called them about a house advertised on Rightmove. We spoke to Claire Pay who organised the viewing and accompanied us. Although we did not proceed any further with this house, Claire organised some other suitable viewings, accompanying us on each occasion. We finally made an offer on one house and for various reasons the purchase fell through. All the time Claire and her colleagues kept us updated and responded quickly to any issues we had. They worked very hard for us and for their vendor. I would certainly recommend them especially if I had a house to sell.

We used John Payne's Lee Green branch to manage both the sale of our exiting property at the time and the search for the next home. Nothing was too much trouble and while Claire, managed most of our day-to-day business (and was superb) everyone we spoke to at the agency was exceptionally helpful. Worth noting is that the team at John Payne work seven days a week, while many others in the area close on Sundays. This was very useful when looking for a new home while working full time and shows John Payne's commitment to providing outstanding levels of customer service. If you are looking to buy in the Blackheath, Greenwich, Lee Green and surrounding areas, I cannot recommend John Payne highly enough.

John Payne is simply the best! When we decided to sell our home in South East London (Lewisham, Hither Green) we invited 5 estate agents in the area to quote. Out of the 5 John Payne was up on the top. They are frank, professional, flexible, friendly and great value for your money. John Payne (Claire, Chris & Matt) communicated details and progress of our sale all the way from day1 up to completing the sale.They were also available anytime we contacted them, did a great deal of work to keep the momentum going and to coordinate with all parties involved. Our house sale went smoothly without any major issues. We, highly recommend John Payne to anyone who wants to sell or buy a house. A BIG Thank you to John Payne Team! :)

Stumbled across John Payne when passing through Lee and the service couldn't have been better. Understated and friendly and not at all the stereotypical estate agents, Will found us a place instantly and Chris helped us get an offer accepted within days. Throughout the somewhat drawn-out process - no fault of the agents - Will was always available and happy to assist, even offering contacts for builders who know the development. Would def recommend them!

We've both bought and sold through John Payne. Both times process was made easier by their expertise and prompt communication. Would use again.

The agents were honest and helpful. I would not hesitate to use them again.